Why is It Increasingly Difficult to Grow?

The Strategic Imperative 8™

The Impact of the Top 3 Strategic Imperatives on Agency Sales Model in PV Retail

Growth Opportunities Fuel the Growth Pipeline Engine™

Agency Sales Model—Market Overview

Agency Sales Model—Research Methodology

Key Questions this Study will Answer

Agency Sales Model—Stakeholder Segmentation

Agency Sales Model—Key Competitors

Definition

Agency Sales Model—Key Growth Metrics, Cost Type

Agency Sales Model—Key Growth Metrics, Cost Segment

Agency Sales Model—Growth Drivers

Agency Sales Model—Growth Restraints

Agency Sales Model—Competitive Environment

Overview—Traditional Sales Model versus Agency Sales Model

Agency Sales Model—Customer Journey

Agency Sales Model—Sales Process and Stakeholder Activities

Agency Sales Model—Sales Process and Stakeholder Activities (continued)

Agency Sales Model—Stakeholder Roles/Responsibilities/Transformation

Agency Sales Model—Key Retail Area to Witness Phased Transition

Agency Sales Model—OEM SWOT Analysis

Agency Sales Model—Dealer/Agent SWOT Analysis

Agency Sales Model—Characteristics & Way Forward

Assumptions/Considerations

Agency Sales Model—Cost Type, Stakeholder Contribution

Agency Sales Model—Cost Segment, Stakeholder Contribution

Potential Trends Impacting Agency Sales Model

Agency Sales Model—Implications of Potential Trends

Laws and Regulations—Implication on Agency Sales Model

Agency Sales Model—Key Findings/Current and Future Outlook

OEM Value Chain and Key Retail Activities

Transition in Key Retail Activities—Pricing and Margin

Transition in Key Retail Activities—Pricing and Margin (continued)

Transition in Key Retail Activities—Vehicle Ownership

Transition in Key Retail Activities—Vehicle Ownership (continued)

Transition in Key Retail Activities—Inventory Management

Transition in Key Retail Activities—Inventory Management (continued)

Transition in Key Retail Activities—Lead Generation 

Transition in Key Retail Activities—Lead Generation (continued)

Transition in Key Retail Activities—Consultation

Transition in Key Retail Activities—Consultation (continued)

Transition in Key Retail Activities—Payment/Billing

Transition in Key Retail Activities—Payment/Billing (continued)

Transition in Key Retail Activities—Data Access/Ownership

Transition in Key Retail Activities—Data Access/Ownership (continued)

Dealer Cost Type Analysis—Traditional versus Agency Sales

Dealer Cost Type Analysis—Traditional versus Agency Sales (continued)

Dealer Cost Segment Analysis—Traditional versus Agency Sales

Dealer Cost Segment Analysis—Traditional versus Agency Sales (continued)

OEM Cost Type Analysis—Traditional versus Agency Sales

OEM Cost Type Analysis—Traditional versus Agency Sales (continued)

OEM Cost Segment Analysis—Traditional versus Agency Sales

OEM Cost Segment Analysis—Traditional versus Agency Sales (continued)

Inevitable Business Models with the Growth of Agency Sales

OEM Business Model—Data Monetization

OEM Business Model—Subscription/Leasing

OEM Business Model—Captive Financing

OEM Business Model—Independent Agents (Probable Future Model)

Dealer Business Model—Used Cars

Dealer Business Model—After-sales and Service

Agency Model Adoption by Key Participants

Agency Model Adoption—Status by Key Participants

Agency Model Adoption—Status by Key Participants (continued)

Factors Limiting Agency Model Adoption in North America

Case Study 1—Volkswagen AG

Case Study 2—Stellantis N.V.

Case Study 3—Mercedes Benz 

Case Study 4—Toyota Motor

Case Study 5—Genesis Motor

Growth Opportunity 1—OEM Omnichannel Focus to Provide Choice in the Sales Process for Customers

Growth Opportunity 1—OEM Omnichannel Focus to Provide Choice in the Sales Process for Customers (continued)

Growth Opportunity 2—OEMs Enhance Sales Efficiency through Complete Access of Customer Data

Growth Opportunity 2—OEMs Enhance Sales Efficiency through Complete Access of Customer Data (continued)

Growth Opportunity 3—Dealer’s Bundled After-sales Services for Improved Profits

Growth Opportunity 3—Dealer’s Bundled After-sales Services for Improved Profits (continued)

Your Next Steps

Why Frost, Why Now?

List of Exhibits

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