Search results for: 'management tools'

The regulatory technology market in life sciences has, over the last five years, quietly transformed from a back-office category dominated by document repositories and submission publishing tools to one of the most consequential software segments serving the pharmaceutical, biotech, and medical device industries. What started in the late 1990s as a...

The European managed SD-WAN services market is in the growth phase. Europe ranks second in customer adoption, just behind North America. In the past year, SD-WAN deployments have increased significantly in Europe as businesses look to simplify their network architecture and gain flexibility in a distributed workforce and application environment....

12 May 2021  |  Global  |  Customer Research

Investing in Communications and Collaboration Tools to Empower Frontline Workers

Enhanced Frontline Worker Productivity Can Boost Company Growth and Customer Satisfaction

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Estimated at approximately 2.7 billion globally, frontline workers represent a considerable untapped market and growth opportunity for communications and collaboration solution providers. For decades, the enterprise communications market has focused much of its collective attention on the carpeted office and knowledge worker segments. While commu...

Carrier managed network services (MNS) refer to network services offered and managed by a carrier (telecommunications) company, which cover the implementation and support of network equipment, applications, and services. Businesses increasingly adopt advanced technologies from different vendors to improve business processes, reduce costs, and enhan...

Over the course of the projection period, the market for CX management is expected to expand. This is mostly due to two factors: 1) the growing recognition of CX as a potent tool for competitive advantage, and 2) the increasing motivation for businesses to outsource their CX activities. This market is poised for disruption due to the emergence o...

This Frost Radar™ assesses how security information and event management (SIEM) has evolved from log management to a cloud-native, AI-driven security operations platform. It benchmarks vendors on innovation and growth, highlighting the shift toward unified telemetry, embedded user and entity behavior analytics, and security orchestration, automatio...

The global SaaS security posture management (SSPM) market is positioned for steady growth over the next 5 years, largely driven by SaaS application expansion, high SaaS-related breaches, regulatory pressure, and innovation in artificial intelligence (AI)-powered security solutions.As the SaaS environment expands and the threat landscape becomes mor...

Frost & Sullivan has identified the healthcare vertical as ripe for digital transformation and adoption of modern communications and collaboration technologies with the objective of improving operational efficiencies and enhancing patient care. The study covers key use cases for point solutions such as video conferencing or team messaging, as well ...

14 Nov 2024  |  Global  |  Customer Research

Leveraging Advanced Communications and Collaboration Solutions to Empower Frontline Workers, 2024

Often Overlooked, Frontline Workers are an Increasingly Important Part of IT Decision Makers’ Plans

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Frontline workers play a vital role in the success of numerous organizations, forming the backbone of their operations. However, there is a growing disconnect between frontline employees and their colleagues, partly due to the absence of adequate communication and collaboration solutions. While decisions regarding work locations are increasingly d...