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This report analyzes CRM from the contact center perspective. CRM front-end and CTI software are traditional contact center technologies. A discussion on analytics was added since it impacts CRM strategies deployed at the enterprise level.

19 Oct 2021  |  Global  |  Market Research

Global Data Monetization Platform Growth Opportunities

AI and Digital Advertising Emerging as Critical Elements for Telcos to Create Differentiation

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This Frost & Sullivan research examines the importance of data monetization to drive growth opportunities across various industry verticals. The report identifies 4 channels—data bartering, data brokering, insights bartering, and business intelligence—to provide a clear understanding of the business processes and evolution of data across the value ...

In this study, Frost & Sullivan focuses on leading carrier companies that provide managed network services (MNS) globally. Carrier MNS providers are primarily analyzed on their ability to offer MNS globally, based on their network footprint and the range of network services they provide and manage, including network access services (dedicated inter...

In this study, Frost & Sullivan focuses on leading global carriers that provide managed network services (MNS). Carrier MNS providers are primarily analyzed on their ability to offer MNS globally, based on their network footprint and the range of network services they provide and manage, including network access services (dedicated internet access,...

The Western European mini-midibus market is forecast to grow at a CAGR of 2.9% between 2013 and 2020. The United Kingdom, France, Italy, Germany, and Spain are expected to account for about 73% of the total market. The top 5 markets are likely to grow at a CAGR of 2.6%. Spain shows high growth potential, as mini-midibuses are likely to be preferred...

The Internet of things (IoT) is a concept that has emerged from a vision of an always connected world. Seamless connectivity between devices anywhere, anytime, in any condition is the goal behind the concept of IoT. This research service explores the impact of Internet of Things in key sectors such as Energy, Healthcare, Transportation, Manufacturi...

Covid-19 has catapulted the UK economy into further uncertainty, adding to the volatility already caused by Brexit. The next few months will be critical to the UK's economic recovery, as the country emerges from lockdown, and finalizes its post-transition trading relationship with the EU. This research service has been designed to help clients deve...

27 Feb 2020  |  South Asia, Middle East & North Africa  |  Market Outlook

GCC Metal Industry Outlook, 2020

Non-oil Economic Diversification Policies, Localization Drives, and Growing Consumerism will Boost Growth in the Ferrous and Non-ferrous Industries in 2020

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The year 2020 is anticipated to be a step forward for the Gulf Cooperation Council (GCC) region's effort towards non-oil diversification and manufacturing sector growth. The nascence of the metal downstream industry has led to import dependency in the GCC. Government initiatives towards the development of the downstream metal industry have resu...

17 Feb 2025  |  Global  |  Technology Research

Emerging Technologies for Salt and Fat Reduction in Food and Beverage Products, Forecast to 2029

Increased Focus on Health and Wellness Promoting the Implementation of Salt and Fat Reduction Technologies

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Cardiovascular disease, obesity, and other lifestyle diseases are either caused or aggravated by consumption of highly processed food products with large quantities of added salt and fat ingredients that are added to improve flavor and extend shelf life. More and more consumers are demanding reductions in salt and fat content, food and safety orga...