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Over the course of the projection period, the market for CX management is expected to expand. This is mostly due to two factors: 1) the growing recognition of CX as a potent tool for competitive advantage, and 2) the increasing motivation for businesses to outsource their CX activities. This market is poised for disruption due to the emergence o...

The accelerated transition from pay TV to VOD services drove hundreds of media and entertainment (M&E) companies across the globe to launch their own streaming platforms. In the past five years, the proliferation of vendors has made the VOD ecosystem an increasingly crowded space.With more online streaming service options than ever, VOD operators n...

27 Apr 2020  |  Global  |  Market Research

Growth Opportunities for Memory, Power, and Artificial Intelligence (AI) Semiconductors in 5G, Forecast to 2025

Implementation of Discrete AI Processors at the Edge, Improved Memory Density to Support Low-latency Data Transmission, and High-performance Power Amplifiers (PAs) Enable Accelerated Growth in the Adoption of 5G Connected Devices

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The 5G wireless communication technology is designed to operate in sub-6 GHz and mmWave frequency ranges with a bandwidth of 100 MHz, data rates in Gbps, with connection reliability of 99.99Percentage to 99.9999Percentage, and latency in the sub-5 millisecond range. Compared to 4G, these performance goals had multiplied several fold in 5G to improv...

No economy, industry, or businesses has been spared from the effects of the novel coronavirus (COVID-19). Some industries have naturally been affected more than others and the impacts have been on a larger scale. Major economies were already experiencing a slowdown due to other factors and this global pandemic has only added to the distress, hasten...

07 Sep 2020  |  Europe  |  Market Research

Contact Center as a Service (CCaaS) Solutions Energize the European Customer Experience Space, 2020

CCaaS Solutions Inject Agility into the Customer Journey and Enable Organizations to Pivot and Recover from Disruption

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This study examines the cloud-based contact center (CC) solutions market in Europe. In the past, Frost & Sullivan has done combined studies for contact center on-premise solutions, hosted, and cloud solution markets. However, this year the studies are separated. This study is based on extensive primary and secondary research. This study finds tha...

20 Dec 2020  |  Asia Pacific  |  Market Research

Competitive Intensity Transforming Thailand’s Off-highway Vehicle Market, 2020

Growth Opportunities Driven by Surge in Mega Projects and Increase in the Competitive Landscape

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This study analyzes the off-highway vehicle market in Thailand, focusing on the construction and mining equipment (earthmoving equipment) and agriculture equipment segments. It presents the current scenario in the off-highway vehicle market in Thailand and provides analysis and forecast to 2025. In 2019, Thailands off-highway vehicle equipment ma...

As one of the core technology solutions within the security industry, the rush of changes that the surveillance market has undergone due to digitalization, new integration capabilities, and the addition of analytics offerings has allowed the market to continue its impressive growth even through the pandemic era. With the surveillance market shaking...

The aim of this study is to offer an outlook on the driver information system (DIS) market in the North American and European trucking industry for 2017–2025. The study also offers actionable information and forecasts of the key trends and metrics that are likely to influence the growth and development of the DIS market.--BEGIN PROMO--Research Scop...

The Industrial Internet of Things (IIoT) is a powerful trend in the Aerospace & Defense (A&D) industry. This industry has been one of the forerunners in the IIoT maturity spectrum, having implemented sensor technology and computerized automation for several years in the recent past. Successful A&D companies are constantly innovating and are increas...