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Driven by technological advancements, cost reductions, and stringent EU regulations for improving energy efficiency in buildings, the HEMS and BEMS markets are collectively expected to cross $2 billion in revenue by 2018. Growing demand for an integrated solution for communication between sub systems or machine-to-machine interaction has made the m...

06 Nov 2020  |  Asia Pacific  |  Frost Radar

Frost Radar™: Australia Cloud Contact Center Services, 2020

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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Australia has one of the most mature cloud contact center markets in Asia-Pacific with high awareness levels and increased deployments. While the use of legacy on-premises contact center systems is prominent, a growing number of organizations are seeking to shift to the cloud to cope with the new market requirements. Cloud contact centers enable or...

With the COVID-19 pandemic severely hampering demand for air travel, the global aircraft utilization rate has declined steeply. This utilization rate is highest for narrow-body aircraft followed by regional jets, wide-body aircraft, and turboprop aircraft, which signifies that air travel demand for short-haul routes is higher than for long-haul rou...

Frost & Sullivan analyzes numerous companies in an industry. Those selected for further analysis based on their leadership or other distinctions are benchmarked across 10 Growth and Innovation criteria to reveal their position on the Frost Radar. The publication presents competitive profiles of each company on the Frost Radar considering their stre...

The research service provides an analysis of the North American locomotive market and focuses on powertrain technologies to be used to cope with stringent emission norms stipulated by EPA. The study covers all segments of the pushpull locomotive market, namely line haul freight, switchers, passenger diesel and passenger electric, and identifies th...

In this study, Frost & Sullivan analyzes the mobility innovation ecosystem by examining automotive and mobility-related patents across the connected, autonomous, shared, and electric (CASE) mobility dimensions.Some relevant details are as follows. • The scope covers North America, with a primary focus on the United States, due to the dep...

This Frost Radar™ benchmarks leading digital experience platform (DXP) vendors as the platforms consolidate from fragmented experience stacks into unified orchestration layers that integrate content management, customer data, agentic AI, and multichannel delivery in a single operating environment. Governance has emerged as a primary competitive dif...

AI-powered molecular diagnostics is an emerging and moderately fragmented industry that includes molecular diagnostics companies, precision medicine platforms, sequencing specialists, AI-driven analytics providers, and disease-focused biotechnology companies. No single company has dominated, presenting opportunities for innovation. There has been a...

The business-to-business go-to-market (GTM) intelligence and activation platform market is evolving beyond traditional sales intelligence, intent data, and account-based marketing to encompass platforms that combine intelligence, decisioning, activation, orchestration, and measurement to help organizations identify opportunities, coordinate engagem...