Search results for: 'tech of use'

12 Feb 2021  |  North America  |  Market Research

Wholesale Carrier Ethernet Services Market Update, United States, 2020

Revenue Growth Rates Slowing Down as the Market Matures

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After several years of double digit growth, the US wholesale Carrier Ethernet services market revenues growth rates began to slow down in 2015, primarily due to market maturity and slowing demand from mobile network operators completing 4G rollouts. By 2017-2018 revenue growth rates were around mid single digits and the market was still seeing mig...

Customer service underpins success in the travel and hospitality (T&H) industry. Undoubtedly, more than in any other industry, the voice of the customer expressed in rankings and reviews takes a prominent role. T&H organizations are streamlining several internal processes (including mobile and digital touchpoints) and empowering customers with a...

Hospitals of the Future is an evolving study that visualizes how hospitals will deliver care by 2030. As healthcare systems emerge from the shadow of the COVID-19 pandemic, they face issues such as patient-activated care pathways, workforce burnout and shortage, negative operating margins, emerging competition from alternative care sites, sustainab...

Today’s retail scene has changed dramatically thanks to the digital revolution, and the two-wheeler business is no exception. For a better client experience, more efficient business processes, and higher sales, two-wheeler manufacturers are rapidly embracing digitization. Digitalization has transformed how two-wheeler manufacturers interact wit...

Automatic number plate recognition (ANPR) is an emerging technology that enables the recognition of license plate characters, both alphanumeric and non-alphanumeric, from still images or video footage of vehicles. The ANPR system creates a searchable database that law enforcement agencies or private companies can later use to identify vehicles that...

The Middle East defense market is in the midst of a transformation driven both by regional and international geostrategic processes and by the changing national security needs of the countries in the region. Among these is the intensification of the Iranian military's emerging challenges, which requires a response in all military clusters. The m...

A survey was conducted to understand fleet, asset tracking, and shipment monitoring in the Indian logistics service delivery market. It included decision makers and key influencers of fleet and logistics asset or shipment monitoring associated with multinational and local second-party logistics (2PL), third-party logistics (3PL), and fourth-party l...

Knowledge management (KM) is a mature technology applicable to all businesses and used in every type of enterprise and industry vertical. Though KM initially meant content management, it now enables the creation, publication, and management of data and information from an infinite number of sources, such as documents, video, databases, call logs, s...

Although artificial intelligence (AI) has been around for decades, and the contact center industry has been leveraging it for years, recent advancements in AI have rapidly accelerated. The latter half of 2024 spouted industry excitement for next-level GenAI - agentic AI, also sometimes called autonomous AI. Agentic AI can act as the glue for orches...