Search results for: 'management system certification'

10 Jun 2026  |  Global  |  Frost Radar

Frost Radar™: AR-Centric Augmented Connected Worker Platforms, 2026

A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines

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As manufacturers confront the realities of a skilled labor shortage, augmented connected worker (ACW) platforms can be a key ally in training a new workforce and strengthening employee retention through comprehensive upskilling, skills management tools, and assistance throughout workers’ shifts. Platforms that have a strong foundation of augmented ...

Customer experience (CX) platforms serve as the operational and intelligence layer through which organizations manage, orchestrate, and continuously optimize customer interactions across every channel and touchpoint. As contact centers evolve beyond traditional voice interactions to include digital self-service, AI-driven resolutions, and proactive...

Healthcare organizations are expanding their digital environments across cloud infrastructure, connected medical devices, applications, identities, operational technology, and distributed care settings, creating a broader and increasingly interconnected attack surface. Cybersecurity is, therefore, evolving beyond IT and data protection to play an i...

This Frost Radar benchmarks companies offering lab automation and monitoring solutions for diagnostics labs: hospital and independent labs including multi-chain organized, unorganized, and university labs. Lab automation solutions cover aspects of operations such as pre-pre-analytical, pre-analytical, and post-analytical workflows, whereas lab...

06 Nov 2020  |  Asia Pacific  |  Frost Radar

Frost Radar™: Australia Cloud Contact Center Services, 2020

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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Australia has one of the most mature cloud contact center markets in Asia-Pacific with high awareness levels and increased deployments. While the use of legacy on-premises contact center systems is prominent, a growing number of organizations are seeking to shift to the cloud to cope with the new market requirements. Cloud contact centers enable or...

21 Jan 2022  |  Global  |  Frost Radar

Frost Radar™: Global Automotive LiDAR, 2021

A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

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As the race toward deployment of self-driving vehicles picks up momentum and the levels of autonomous driving increase, original equipment manufacturers (OEMs) are demanding better sensors that can harmonize and achieve surround vision, giving an autonomous vehicle full visibility of its environment. Numerous sensors are already available and in...

30 Oct 2020  |  North America  |  Frost Radar

Frost Radar™: North American Commercial Vehicle Contract Maintenance Market, 2020

A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

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The North American commercial vehicle (CV) contract maintenance market comprises several types of participants that offer contract maintenance solutions to fleets, including dedicated fleet maintenance companies, dealerships, leasing and rental companies, and fleet management companies. However, this Frost & Sullivan Radar™ focuses only on dedicate...

23 Dec 2020  |  North America  |  Frost Radar

Frost Radar™: Global Autonomous Mobile Robot Market, 2020

A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines

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The rapid growth of the eCommerce industry around the world and the pursuit of automation in warehousing and logistics management are fueling the demand for autonomous mobile robots (AMRs). Lockdowns in the early months of the COVID-19 pandemic in 2020, ongoing social distancing practices, and recurring stay-at-home orders and restrictions on busi...

Original equipment manufacturers (OEMs) and dealers are exploring different approaches to reach out directly to customers to reduce the overall retail operating costs These approaches should be effective enough to market and sell their inventory in the competitive retail arena. Automotive eCommerce transformed during the COVID-19 pandemic. Many OEM...