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The overall research objective is to measure the current use and future decision-making behavior toward unified communications and other workforce technologies around the globe, specifically: desktop, room-based and huddle room video conferencing; audio conferencing; web conferencing; IP telephony; team collaboration tools (e.g., Slack); unified co...

The Frost Radar on account-based marketing (ABM) platforms analyzes providers that offer technology platforms, tools, and services created to streamline and optimize the execution of ABM strategies. ABM is a strategic approach in which a business targets its marketing efforts on a specific set of high-value accounts through personalized engagement...

The hosted IP telephony and UCaaS installed user base will expand at a compound annual growth rate (CAGR) of 18.2% during the years 2018-2025, as net new annual users increase from 5.10 million in 2018 to 8.74 million in 2025. Macro-economic factors or disruptive innovation could slow or accelerate market growth. Cloud will become the preferred te...

Adoption of software supply chain security (SSCS) solutions will maintain steady growth during the next 5 years, mainly because of increasing SSCS risks that result from digitization; the inability of traditional application security approaches to safeguard applications or address SSCS; the surging use of open-source and third-party code, tools, an...

The Indian enterprise telecom market is seeing a paradigm shift from a commodity-oriented model to a service-oriented one, and this is happening across all services. The need of the hour is a cohesive value proposition that will tie telecom needs together with the desired business outcome and the growth mandate. Large enterprises are making signifi...

As organizations increasingly depend on digitized operations, their uptake of digital applications has reshaped business models across industries. This business model evolution coupled with the pandemic-induced shift to hybrid work modes have led to the proliferation of privileged identities among both human and non-human users. These privilege...

The pace of technological change continues to accelerate, exposing significant limitations in militaries technological abilities to combat emerging threats. The introduction of new technologies has created new vulnerabilities for military forces, demanding strategies to meet a wide range of threats that are becoming more lethal, diversified, hybri...

The rapid adoption of cloud computing, microservices, and AI has drastically increased the number of machine identities and secrets that organizations must manage. These secrets are fundamental to enabling secure authentication and authorization between workloads, applications, and third-party services operating across a wide range of environments,...

In the 2022 Unified Communications and Collaboration Industry Outlook, Frost & Sullivan's Connected Work research team keeps its fingers on the pulse of IT decision makers (ITDMs) across regions, industries and organization sizes. We surveyed thousands of ITDMs about their current unified communications and collaboration technology adoption status,...