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The Thai contact center applications market size is estimated to grow from $16.4 million in 2016 to $27.1 million by 2023, at a Compound Annual Growth Rate (CAGR) of 7.4%. The research service is part of the Asia-Pacific market tracker for the contact center applications market, which covers 14 countries (Australia, China, Hong Kong, India, Indone...

09 May 2018  |  Asia Pacific  |  Market Research

Asia-Pacific Contact Center Applications Market, Forecast to 2023

Moderate Growth is Expected, as Investment Will Shift from Core Application Segments

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The Asia-Pacific (APAC) contact center applications market size is estimated to grow from $647.1 million in 2016 to $733.1 million by 2023, at a Compound Annual Growth Rate (CAGR) of 1.8%. The research service covers the contact center applications market across 14 countries (Australia, China, Hong Kong, India, Indonesia, Japan, Malaysia, New Zeala...

The global building construction market is expected to grow steadily from $8.89 trillion in 2025 to $10.56 trillion by 2031, at a 2.9% CAGR, supported by urbanization, housing demand, industrial expansion, and investment in data centers, healthcare facilities, logistics hubs, and advanced manufacturing assets. While growth remains positive, the mar...

This report presents a comprehensive analysis of the cybersecurity landscape in Japan, providing insights on areas such as cybersecurity operations, cybersecurity strategy, threat landscape, organizations’ cybersecurity readiness against cyberattacks, and projected the investment in cybersecurity areas in 2023. The report first identifies the leve...

The pace of digital transformation by US water utilities has significantly increased in the last 5 years in response to water stress caused by unprecedented droughts and heat waves across the country. Water utilities of all sizes are responding to state-level regulations and policies to improve water conservation and reduce water loss as the urbani...

The condition monitoring equipment market will undergo a significant transformation over the next 5 or 7 years due to the advent of new technologies, changing requirements for connectivity and analytics features, other equipment specifications. The condition monitoring market generated $1.92 billion in 2018. Although the revenue trajectory varies ...

Over the last decade, technology has changed the way people move from point A to point B. With the rise of platform apps, transportation services have become more connected, integrated, and shareable. Over the next decade, Frost & Sullivan believes that this technology-led transformation will create profound changes in terms of commute and travel; ...

APIs have been, and are, fundamental in the digital transformation journey of most organizations. They serve as connections between different applications, enabling them to communicate and exchange data. Nonetheless, without adopting best cybersecurity practices they also introduce severe challenges that drive the emergence of a robust API security...

Consumer robots have been experiencing significant technology enhancements in the recent years. Robots are destined to play a vital role in transforming everyday lives of humans. Consumer robots can be classified into four main types: • Personal and Educational • Security and Surveillance • Social and Home • Domestic and Tasks These robo...