Search results for: 'Processing Self Service'

16 Dec 2021  |  Global  |  Customer Research

Impact of Mobile Devices and Apps on Customer Experience (CX)

Customer Perspectives on Excelling in CX in a Mobile World

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With over 90% of customers using smart mobile apps as a customer experience (CX) channel, companies across industries must deliver excellent customer care on mobile devices. They must also ensure that mobile apps are part of their omnichannel strategy. This study gives insights to CX companies on mobile app usage. The pandemic has accelerated ...

Analytics have been around for a long time in different forms. Starting with manual data collection, it has progressed to reporting systems and then to statistical-based modelling systems. The progressive improvement in computer prowess simultaneously backed by electronic advancement in sensor technology has led to an era of convergence. This has c...

This edition of IT, Computing and Communications (ITCC) Technology Opportunity Engine (TOE) captures developments related to AI Voice Solutions, Cloud Network Management, Open-source Quantum Programming , Quantum Computing Software, Conversational AI Platform, AI Governance Platform, AI-Powered Decision Intelligence, NLP-based AI Model.ITCC TOE’s m...

The Sensor Technology Opportunity Engine provides profiles of innovations related to triple-lens multi-baseline depth sensing technology enabling micro-scale 3D perception for close-range robotics and precision automation; switchless solid-state fiber Bragg grating (FBG) interrogation technology for high-precision, field-deployable structural healt...

This research service titled “Growth Opportunities for Superalloys,” provides an understanding of different types of initiatives taken by researchers in the superalloys technology domain or the development of the l high performance material for medium to extremely high temperature applications. Global and regional funding by key stakeholders and re...

Mitigating greenhouse gases is the way ahead to avert catastrophes arising from climate change. Permanently removing greenhouse gas emissions from the atmosphere is a huge and urgent task. Emission reduction technologies are necessary to achieve deep decarbonization in emission-intensive industries and net-zero emissions in the long term. Industry ...

Biomarker Analytics has always been one of the most in-demand branches of science relevant to the process of drug discovery and development in the Pharmaceutical Industry. Over the years several advances have been made in the area of biomarker analytics with the aim to accelerate the drug development process. The use of AI-based technology can incr...

09 Feb 2021  |  North America  |  Market Research

COVID-19 Pandemic Ignites Enthusiasm for Virtual Care

Competitors’ Growth Strategies will Shape the Way the Market Opportunity Crystallizes

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There is no one definition for virtual care, but Frost & Sullivan defines it in this research as a technical platform that maintains an interactive connectivity between patients, providers, and payers where various processes and services may be scheduled, accessed, monitored, and entered into the medical record without the need for manual calls or ...

10 May 2023  |  Global  |  Market Research

Growth Opportunities in the Biologics Contract Development and Manufacturing Organization Sector

Value Chain Expansion to Support Next generation Biologics Drives Future Growth Potential

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This research service provides an overview of the global biologics contract development and manufacturing organization (bio-CDMO) market and a 6-year market revenue forecast (2023 to 2028). The geographic scope covers three key regions, namely North America (NA); Europe; and Asia-Pacific (APAC). The report offers a detailed segment analysis of...