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This study provides forecasts for the Asia-Pacific (APAC) customer experience (CX) outsourcing services market from 2021 to 2029. Organizations across the board realize the significance of delivering excellent customer service as a competitive differentiator. CX outsourcing services play an increasingly vital role in building a strong end-to-end cu...

01 Sep 2020  |  North America  |  Market Research

Oncology Information Systems to Drive Robustness in Care Delivery, Forecast to 2024

Future Growth Potential Lies in Precision Medicine and Cloud Adoption in Oncology Care

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As cancer care becomes increasingly highly complex, the information, image data, and steps that comprise a single patients healthcare journey has grown tremendously. Oncology information systems (OIS) software are used by cancer clinics and departments, medical oncologists, radiation specialists, and department employees to manage and plan the trea...

24 Sep 2021  |  Global  |  Market Research

Airport Digitalization—Technology Trends and Future Best Practices

Big Data, Advanced Analytics, and Cloud Computing Help Transform the Technology Strategy of Airports

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Global airports have faced extreme challenges in generating sustainable revenues and maintaining expenditure due to the sudden decline in passenger demand and aircraft operations caused due to the COVID-19 crisis. The sudden spread of the coronavirus, slow vaccination rates, uncertain travel regulations, declining passenger confidence, and recedin...

Growth in traveler numbers post-pandemic continues to pressure global ports of entry to manage threats and screen people and goods efficiently. The continued risk of cross-border terrorism and crime creates a demand for more stringent passenger screening, apart from detecting contraband smuggling into nations. Screening and detection are among the ...

The latest issue of Advanced MedTech Technology Opportunity Engine (TOE) profiles a wide range of innovations from the advanced medical devices, medical imaging, and diagnostics industry. The issue includes advanced medical devices such as therapeutic device for heart failure, automated robotic disinfection system, remote monitoring of gravity IV ...

The latest issue of Advanced MedTech Technology Opportunity Engine (TOE) profiles a wide range of innovations from the advanced medical devices, immersive technologies, and diagnostics industry. The issue includes advanced medical devices such as implant to treat severe emphysema, platform for developing 3D models for surgical planning, point-of-ca...

The ASEAN contact center market continues to shift from systems to cloud solutions. Along with the on-premise contact center systems, a number of organizations are looking to upgrade their contact center infrastructure to the cloud to explore new features, better flexibility and scalability, and easy integration of multiple digital channels. Contac...

Japan contact center market continues to shift from systems to cloud solutions. Along with the on-premise contact center systems, a number of organizations are looking to upgrade their contact center infrastructure to the cloud to explore new features, better flexibility and scalability, and easy integration of multiple digital channels. Contact ce...

The Greater China contact center market continues to shift from systems to cloud solutions. Along with the on-premise contact center systems, a number of organizations are looking to upgrade their contact center infrastructure to the cloud to explore new features, better flexibility and scalability, and easy integration of multiple digital channels...