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This edition of IT, Computing and Communications (ITCC) Technology Opportunity Engine (TOE) captures developments related to Augmented Reality, Artificial Intelligence, Generative AI, Edge AI. These technologies empower users to employ various input methods, enhancing accessibility and convenience. This adaptability enables clients to easily adjust...

Artificial Intelligence (AI) is the shining star of contact center innovation and began gaining features, focus, and adoption in 2022. AI is enhancing capabilities across the contact center spectrum: from agent hiring and training, resource forecasting, and quality and performance management to process automation, workforce optimization, and custom...

02 Nov 2021  |  Asia Pacific  |  Market Research

Singapore Facility Management Growth Opportunities

Transformative Mega Trends including Building Technology Progression, and Future of Workplace are Key to Service Providers’ Advancement in FM

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Singapore's facility management (FM) market is in the advanced stage of the growth lifecycle due to the strong culture of outsourcing and the high acceptance of value-added or innovative offerings. It is a mature market, and a large number of regional and global service providers have set up their headquarters in the city. A conducive business ...

This research service analyzes the market for reference laboratories within the United States. The United States market was divided into the routine testing, esoteric testing, clinical trials testing, and anatomic pathology and cytology market segments.

The demand for school buses globally is expected to grow steadily despite rising oil and commodity prices. Total school bus shipments, estimated at about 92,561 units in 2017, are expected to increase to 109,575 units in 2025, reflecting a compound annual growth rate (CAGR) of 2.1%. North America is the largest contributor to the global school bus ...

11 Jun 2021  |  Asia Pacific  |  Market Research

Southeast Asian Integrated Facilities Management Growth Opportunities

Acknowledgment of Transformative Trends, Particularly Those Pertaining to Technology Adoption, will be Key to Service Providers’ Advancement in the Region

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The Southeast Asian (SEA) integrated facilities management (IFM) market is in the development stage of the growth life cycle, primarily supported by narrowing expectation gaps between IFM providers and end users, greater demand for energy efficiency, and regulatory support. Growth is also driven by the emergence of service providers that offer spec...

12 Jun 2020  |  South Asia, Middle East & North Africa  |  Market Outlook

India Facilities Management Industry Outlook, 2020

The Facilities Management Market in India is Going Through a Major Transformation, Driven by Technological Innovation, New Business Models, and New Service Offerings

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Professional FM services have now become a necessity for asset owners, as they not only help increase the lifespan of a building but also help owners meet international health and safety standards. The increased need to reduce operating costs of facilities and buildings of end-user segments and increasing demand for energy conservation and optimum ...

This research examines the quantitative and qualitative aspects of the light vehicle aftermarket industry in the Gulf Cooperation Council (GCC) by assessing industry performance and identifying the many trends that have an impact on the demand for aftermarket parts, repair, and maintenance. The research delves into a comprehensive examination of th...

The global clinical diagnostics market is poised for strong growth, driven by increased adoption of advanced diagnostics technologies, greater investment in laboratories, and improved access to molecular and immunodiagnostic testing facilities. In 2025, the industry continued its transformation, establishing testing systems as intelligent systems...