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Delivering the best CX possible was the overall theme of the Customer Contact East Executive MindXchange event, held from April 23 to 26, 2023, in Fort Lauderdale, Florida. Great CX is a critical factor for business growth, as organizations that accomplish it can create competitive differentiation and grow sales as a result. Customer contact center...

The circular economy approach involves initiatives across material and product life cycles, supporting sustainable resource consumption and waste prevention by assimilating high-tech solutions. The global resource management sector is transitioning toward greater digital technology adoption using disruptive smart technologies and platform-based sol...

This Research Service analyzes market trends in the United States high acuity information systems market since 2004, forecasts future changes in market measurements through 2012, and discusses specific challenges facing industry participants and strategic recommendations targeted to overcome these challenges. The high acuity care information system...

Physical security information management provides a comprehensive approach to thwarting attacks through the integration, correlation, visualization, workflow, and analysis of data obtained from events. All physical security systems, including intrusion detection, access control, video surveillance, and building management systems, are connected via...

The global commercial airline revenue management market is mature, registering about $773.9 million in 2021. Frost & Sullivan expects the market to reach $1.0 billion in 2032, moving at a compound annual growth rate (CAGR) of 2.6%. As airlines are adopting digitalization across all operational areas, vendors are upgrading their revenue manageme...

Business-to-business (B2B) influencer marketing has the potential to generate $11.7 billion in revenue by the end of 2022, with more than 38% of B2B companies currently exploring influencer marketing as a new lead-generation avenue. Influencer marketing is set to become a mainstream approach for B2B companies that are looking to tap into the power ...

The safety instrumented systems (SISs) study provides an analysis of the impact SISs have on process industries across the globe. Despite being a mature market, the need to replace and upgrade systems in continuous process industries drives SIS market growth. This research service offers forecasts and analyses of the following segments: emergenc...

This research service details the market findings witnessed in the North American aftermarket for fuel delivery systems.

The integration of artificial intelligence (AI) and machine learning (ML) within the space industry has the potential to significantly enhance satellite operations, space exploration, and space situational awareness, among other areas. This report investigates the impact of AI/ML on various aspects of the space industry, including satellite network...