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The aim of this study is to analyse developments in the telematics market for school buses in North America (US and Canada) and present an overview of market growth opportunities and implications. Major focus is on trends such as pricing, package, business case, and solution types in addition to the significance of value-added services and telemati...

22 Jul 2019  |  Asia Pacific  |  Market Research

Asia-Pacific Contact Center Applications Market, Forecast to 2024

Traditional Core Application Segments Decline. Focus on Advanced Applications for Growth

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The Asia-Pacific (APAC) contact center applications market size is estimated to grow from $636.6 million in 2017 to $701.0 million by 2024, at a Compound Annual Growth Rate (CAGR) of 1.4%. The research service covers the contact center application markets in 14 APAC countries: Australia, China, Hong Kong, India, Indonesia, Japan, Malaysia, New Ze...

The study focusses on the Malaysian e-commerce market. It covers the evolution of the market in Malaysia and the market size, and breaks it into key product categories. It discusses the e-commerce business by fixed and mobile networks, including key driving factors. It provides an analysis on smartphone penetration, Internet user penetration, omni ...

This market analysis research provides market sizing and forecasts for premises-based contact centre systems at a global level. The product segments covered are: inbound contact routing, IVR and voice portal, outbound dialer, quality monitoring, workforce management, and contact center analytics. The study provides market forecasts by product segme...

The research service provides an analysis of the policies impacting the healthcare market in the Association of Southeast Asian Nations (ASEAN). It includes the current trends, market size, revenue forecast, and market drivers and restraints. Healthcare market participants and key opinion leaders were interviewed to obtain their perception about tr...

This study provides an analysis of industry challenges, market drivers and market restraints in the world enterprise media gateway markets. It discusses both general industry trends and key enterprise media gateway market and technology trends. It provides a competitive landscape overview, market share estimates and selected vendor profiles. It off...

This research service analyzes trends in the U.S. ambulatory electronic health records market since 2009, predicts future changes in market measurements through 2016, and provides a comprehensive analysis of challenges, drivers and restraints facing market participants. The research includes an overview of major players and core technologies, forec...

The Thailand UPS market study analyzes the demand forecasts for uninterruptible power supplies market across capacity range from less than 1 kvA to greater than 200 kVA. The research service consists of the key market and technology trends, pricing and distribution channel analysis, competitive and market share analysis.The report has been segment...

The ASEAN contact center market continues to shift from systems to cloud solutions. Along with the on-premise contact center systems, a number of organizations are looking to upgrade their contact center infrastructure to the cloud to explore new features, better flexibility and scalability, and easy integration of multiple digital channels. Contac...