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- Workforce engagement management (WEM) drives performance, agent engagement, and an improved customer experience (CX) in the cont
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17 Feb 2021  |  Asia Pacific  |  Market Research
Domestic Demand and Strong Offshore Opportunity Strengthens ASEAN Hosted/Cloud Contact Center Market, Forecast to 2026
Scalability, Improved Business Continuity, Remote Working Capabilities will Drive Future Investments
The ASEAN contact center market continues to shift from systems to cloud solutions. Along with the on-premise contact center systems, a number of organizations are looking to upgrade their contact center infrastructure to the cloud to explore new features, better flexibility and scalability, and easy integration of multiple digital channels. Contac...
$4,950.00
Special Price $3,712.50 save 25 %
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17 Feb 2021  |  Asia Pacific  |  Market Research
Strong Domestic Demand Strengthens Greater China Hosted/Cloud Contact Center Market, Forecast to 2026
Scalability, Remote Working Capabilities, Improved Business Continuity will Drive Future Investments
The Greater China contact center market continues to shift from systems to cloud solutions. Along with the on-premise contact center systems, a number of organizations are looking to upgrade their contact center infrastructure to the cloud to explore new features, better flexibility and scalability, and easy integration of multiple digital channels...
$4,950.00
Special Price $3,712.50 save 25 %
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17 Feb 2021  |  Asia Pacific  |  Market Research
Domestic Demand and Strong Outsourcing Opportunity Fuels Indian Hosted/Cloud Contact Center Market, Forecast to 2026
Scalability, Improved Business Continuity, Remote Working Capabilities will Drive Future Investments
The Indian contact center market continues to shift from systems to cloud solutions. Along with the on-premise contact center systems, a number of organizations are looking to upgrade their contact center infrastructure to the cloud to explore new features, better flexibility and scalability, and easy integration of multiple digital channels. Conta...
$4,950.00
Special Price $3,712.50 save 25 %
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17 Feb 2021  |  Asia Pacific  |  Market Research
Demand for Advanced Functionality and Remote Working Capabilities Drive the South Korea Hosted/Cloud Contact Center Market, Forecast to 2026
Ease of Deployment, Scalability, and Reduced Upfront Costs Create Future Growth Opportunities
The South Korea contact center market continues to shift from systems to cloud solutions. Along with the on-premise contact center systems, a number of organizations are looking to upgrade their contact center infrastructure to the cloud to explore new features, better flexibility and scalability, and easy integration of multiple digital channels. ...
$4,950.00
Special Price $3,712.50 save 25 %
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27 Jul 2022  |  Asia Pacific  |  Market Research
China Facility Management Growth Opportunities
Sustainability Innovation Culture and Technologies to Support Facility Management Value Proposition
The Chinese facility management (FM) market is at a fast-growing stage, owing to the slower start than other Asia-Pacific developing markets. It has been enjoying double-digit growth since before COVID-19. The rapidly increasing outsourcing culture in the country has driven FM market development, supported by a large and still expanding asset base....
$4,950.00
Special Price $3,712.50 save 25 %
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16 Dec 2020  |  Asia Pacific  |  Market Research
Automation and Omnichannel Fuel South Korean Customer Experience Outsourcing Services Market, 2020–2026
Lower Cost Benefits, Business Flexibility, and Access to Skilled Talent to Support CX Outsourcing Growth Strategies
Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, access to skilled talent, and a blend of locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business challenges and offer solutions...
$2,450.00
Special Price $1,837.50 save 25 %
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20 Oct 2023  |  Asia Pacific  |  Market Research
Asia-Pacific Military Satellite Communications Growth Opportunities
The APAC Defense Industry Leverages the Commercial Satellite Communication Capabilities to Support Industry Advancement
This research service provides a snapshot of the Asia-Pacific military satellite communications (SATCOM) industry. The analysis categorizes the SATCOM industry into space and ground segments, encompassing satellites, ground stations, and related components and services. The assessment covers a select few APAC nations, namely Australia, India, Japan...
$2,450.00
Special Price $1,837.50 save 25 %
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10 Mar 2017  |  Asia Pacific  |  Market Research
South Korea Cloud Computing Services Market, Forecast to 2022
Strong Government Support and Investments from Global Cloud Providers to Serve as Catalysts for Market Growth
The Cloud Computing Act came into effect in September 2015. It encourages cloud adoption in the public sector, and provides support for SMBs that provide cloud services. There has been a flurry of activity by global cloud computing companies seeking to expand their presence in South Korea, which is, in turn, serving as a catalyst to attract other c...
$4,950.00
Special Price $3,712.50 save 25 %
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18 Jan 2024  |  Asia Pacific  |  Market Research
Managed and Professional Security Services Growth Opportunities in China
Regulatory Pressure in the Interest of National Security Compels Organizations to Seek External Support to Fortify Their Cybersecurity Posture
The COVID-19 pandemic transformed business models as consumers moved toward online channels. In response, organizations rapidly adopted digital technologies and incorporated them into their daily operations and customer-facing services. The digitalization surge presents unprecedented opportunities but also significant cybersecurity challenges becau...
$4,950.00
Special Price $3,712.50 save 25 %
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17 Feb 2021  |  Asia Pacific  |  Market Research
Enhanced Omnichannel Functionality and Digital Transformation Drive Asia-Pacific Hosted/Cloud Contact Center Market, Forecast to 2026
COVID-19 Pandemic Accelerates the Demand for Cloud Applications; Scalability and Remote Working Capabilities to Drive Future Investments
This study examines the hosted/cloud contact center solutions market in the Asia-Pacific region. The hosted/cloud contact center market is comprised of full-suite hosted Interactive Voice Response (IVR), Automatic Call Distribution (ACD), Chat, Outbound, and Agent Performance Optimization (APO) applications. The study analyzes the total market size...
$15,000.00
Special Price $11,250.00 save 25 %