Search results for: 'agent'
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16 Jul 2026  |  Global  |  Technology Research
Multi-Agent Systems for Workflow Automation
From AI assistants to autonomous enterprises: Mapping the technologies, adoption trends, and opportunities driving the next generation of workflow automation
Multi-agent systems (MAS) for workflow automation are transforming enterprise operations by enabling multiple autonomous AI agents to collaborate, coordinate, and execute complex business processes across organizational functions. This report examines the global multi-agent workflow automation market between 2026 and 2030, focusing on advancements ...
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15 Oct 2025  |  Global  |  Customer Research
Global Agent Engagement Trends: A Customer Perspective
With AI-Driven Automation, Agents Are Critical for Successful CX
Business leaders have renewed their focus on CX, given the current global political and economic uncertainty. This focus extends to attention on security, business continuity, and operational efficiencies. More strategic, long-term objectives, such as market penetration, embracing AI, and enhancing employee experience, rank lower for the 2025-2026 ...
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30 Oct 2026  |  Global  |  Customer Research
From Channels to Outcomes: CPaaS Becomes the Execution Layer for Agentic Customer Engagement
Agentic AI, Trust Services, and Outcome-Based Commercial Models are Driving Transformational Growth in Programmable Communications
Frost & Sullivan's 2026 IT decision-maker (ITDM) survey was conducted to gain insights into the following end-user organizations' priorities: - Current use of communications platform as a service (CPaaS) and open communications application programming interfaces (APIs), and adoption plans through 2029 - The use cases and expected outcomes that dr...
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12 May 2026  |  Global  |  Frost Radar
Frost Radar™: Intelligent Virtual Agents for Customer Experience, 2026
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
The customer experience (CX) automation market has reached an inflection point. Legacy interactive voice response systems and rule-based chatbots, designed to route and deflect rather than understand and resolve, are being displaced by a new generation of intelligent virtual agents (IVAs) capable of comprehending intent, maintaining context across ...
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12 Jun 2026  |  Global  |  Technology Research
Growth Opportunities in Agentic AI Security Operations, Zero Trust & Network Security, Security Operations, Detection Engineering, and AI Data Governance
Cyber Security Technology Opportunity Engine
This edition of the Cyber Security Technology Opportunity Engine (TOE) explores emerging growth opportunities in autonomous multi-agent security operations, agentic AI-driven threat investigation, AI-native data governance, infrastructure identity security, and Zero Trust network protection. It highlights innovations in AI-powered SOC platforms, de...
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07 Aug 2026  |  Global  |  Technology Research
Growth Opportunities in Agentic AI-based Pentesting, Exposure Validation, Blockchain-based Onchain Security, Product Security, and Cyber Resiliency Platforms
Cyber Security Technology Opportunity Engine
This edition of the Cyber Security Technology Opportunity Engine (TOE) captures developments related to Agentic AI-powered Offensive Security, Agentic Pentesting, Blockchain-based AI-powered Onchain Security, Agentic AI-based Exposure Validation, Agentic AI Security Operations, Supply Chain Security & Cyber Risk Management, Enterprise Governance, R...
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24 Apr 2026  |  Global  |  Technology Research
Growth Opportunities in Artificial Intelligence, Generative AI, Machine Learning, Agentic AI, Predictive Analytics, Synthetic Data, Data Intelligence, and Others
IT, Computing and Communications Technology Opportunity Engine
This edition of the IT, Computing and Communication Technology Opportunity Engine explores growth in AI-driven intelligence, synthetic data, multi-modal AI, intelligent document processing, workflow automation, finance orchestration, compliance automation, embedded finance, cross-border payments, blockchain-enabled trade finance, tokenization, priv...
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24 Jul 2026  |  Global  |  Technology Research
Growth Opportunities in Artificial Intelligence, Agentic AI, Multi-modal AI, Machine Learning, Cloud Infrastructure, Sovereign Cloud, Data Integration, API Management, and Smart Home Technologies,
IT, Computing and Communications Technology Opportunity Engine
This edition of the IT, Computing and Communication Technology Opportunity Engine showcases 16 emerging technology innovators advancing intelligent automation, cloud-native infrastructure, connected ecosystems, enterprise integration, next-generation networking, and AI-powered digital transformation. The edition highlights innovations spanning smar...
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13 Feb 2026  |  Global  |  Technology Research
Growth Opportunities in Network Security, Ransomware Defense, Agentic Security, DevOpSec, AppSec, Identity Management, and Machine Identity Management
Cyber Security Technology Opportunity Engine
This edition of the Cyber Security Technology Opportunity Engine (TOE) captures developments related to Cloud-based secure access and network security, DevSecOps, Ransomware defense, Agentic AI Security , AI-driven application security , Cloud-native API and application security, Identity management, Zero trust security , Managed cloud security, Ac...
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26 Jun 2026  |  Global  |  Technology Research
Growth Opportunities in Geospatial Analytics, Conversational AI, Customer Engagement, Industrial AI & Predictive Analytics, and Agentic AI Observability
IT, Computing and Communications Technology Opportunity Engine
This edition of the IT, Computing and Communication Technology Opportunity Engine captures developments related to Geospatial Analytics, Conversational AI, Customer Engagement Platform, Industrial AI and Predictive Analytics, Vertical SaaS Platform, Connected Planning & Enterprise Performance Management Platform, Business Process Management, CRM & ...
$950.00