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- Forging Ahead with Disruptive Growth Opportunities in the Global Distributed Energy Sector
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- Forecasting the Global Imaging Market for 2016
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27 Jan 2021  |  Latin America  |  Market Research
Data Services Driving Market Growth in the Colombian Total Telecommunication Services Market
COVID-19 Mitigates Revenue Growth but Enhances the Need for Digitization, Powering Growth Opportunities in Digital Services
This Frost & Sullivan research service provides market sizing and forecasts by segment and technology, both in terms of lines and revenues and market share figures. In this research, Frost & Sullivan's expert analysts thoroughly examine the following markets: fixed telephony, data communications (VPN IP MPLS, Carrier Ethernet, and other technologie...
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19 Apr 2022  |  Latin America  |  Market Research
Latin American and Caribbean UCaaS and Cloud Meeting Services Growth Opportunities
The Hybrid Work Environment Secures Future Growth Potential
The UCaaS and cloud meeting services markets exhibited strong growth in 2021, driven by the rise of hybrid and remote work environments and the need of organizations in CALA to support unified communications and collaboration among their employees. Solid economic GDP growth across the region (6.3% according to the IMF and 6.2% according to ECLAC, a...
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29 Sep 2016  |  Latin America  |  Customer Research
Navigating an Era of Digital Transformation in Latin America
A Customer Perspective
This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social ...
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18 Jun 2020  |  Latin America  |  Frost Radar
Frost Radar™: Latin America IoT Telecom Operators, 2020
Benchmarking Future Growth Potential
The Internet of Things (IoT) is already a significant market in Latin America, although still at a growth stage. The region boasted an estimated 397 million IoT devices in 2019, including all business-to-company and business-to-business applications and excluding personal devices such as smartphones, PCs, and tablets. That number is expected to re...
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05 Jul 2023  |  Latin America  |  Frost Radar
Frost Radar™: Water Utility Services in Latin America, 2023
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
Water scarcity and the need for more efficient water resource management have prompted Latin American water utilities to adopt new strategies for reducing water losses, improving customer-side demand management, and implementing digital technologies. The digital transformation of water utilities is driven by the deployment of advanced telemetering ...
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11 Nov 2025  |  Latin America  |  Market Research
Customer Experience Management in Latin America and the Caribbean, Forecast to 2030
Providers Lean on Agentic AI to Power Growth
The market for CX management is anticipated to grow during the forecast period, mainly due to the rising awareness that CX is a powerful tool for gaining a competitive edge and companies' growing desire to outsource their CX operations.The advent of generative AI (Gen AI) technology has the potential to upend this sector. This technology can signif...
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26 Jun 2020  |  Latin America  |  Market Research
Post-pandemic Growth Opportunity Analysis of the Meetings Market
Video Meetings Become a Business Necessity in the New Normal
The socio-economic impact of the COVID-19 pandemic is difficult to fully predict with many factors in a flux. One thing is amply clear – it will be a disruptive catalyst across the UCC industry. In particular, it will forever change the way we meet and collaborate. Organizations across the world were quick to respond to the pandemic by implementi...
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28 Oct 2024  |  Latin America  |  Market Research
Customer Experience Management in Latin America and the Caribbean, Forecast to 2029
Highly Complex Services Bring Opportunities for Differentiation
During the forecast period (2024-2029), the customer experience management (CXM) market in Latin America and the Caribbean (LAC) will expand, mainly due to 2 factors: 1) the growing recognition of CX as a potent tool for competitive advantage and 2) the increasing motivation among businesses to outsource their CX activities. This market is poise...
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24 Jun 2020  |  Latin America  |  Market Research
IoT Ecosystem—Latin American Operator Strategies, 2020
Service Providers Must Go Beyond Connectivity and Develop Ecosystems that Help Support Industry-specific Solutions
The key challenge for Telecom operators is to go beyond connectivity and provide business solutions to enterprise customers, as well as connected home and digital lifestyle services to consumers. A solid ecosystem strategy and effective execution by operators are key requisites to address this challenge. This study analyzes how the IoT ecosystem ...
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03 Nov 2022  |  Latin America  |  Market Research
Customer Experience Outsourcing Services Market in Latin America and the Caribbean, Forecast to 2028
AI-based Technologies Bring New Growth Opportunities for Service Providers
The CX outsourcing services landscape is set to grow throughout the forecast period. Two key reasons lie behind this: 1) the increasing acceptance of CX as a formidable competitive weapon; and 2) growing incentives for companies to outsource their CX operations. Improving CX appears as the number one business goal priority in the Frost & Sulliva...
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