Search results for: 'long term impacts of evolving cloud'

21 Oct 2021  |  Europe  |  Customer Research

Impact of COVID-19 on Healthcare Contact Centers

Acceleration in WAHA, Self-Service & Cloud Investments

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The healthcare industry was hit hard by the pandemic as it tackled the toughest of challenges around the globe- slowing down the virus, managing hospital capacity, keeping its staff safe, and ensuring patient privacy and confidentiality. Contact centers were busy far beyond capacity, driving organizations of all sizes to accelerate investments in s...

This Frost Radar reveals the contact center-as-a-service (CCaaS) industry leaders using their Growth and Innovation scores as highlighted in the Frost Radar methodology. Frost & Sullivan analyzes numerous companies in an industry. Those selected for further analysis based on their leadership or other distinctions are benchmarked across 10 Growth ...

The Central and Eastern European (CEE) region enjoys geographic advantages and has cemented manufacturing prowess, especially in automotive, food-and-agro, textiles, aerospace and defense, plastics, and metals sub-sectors. In a period defined by geopolitical tensions, shifting supply chains and trade relations, and reshoring and nearshoring priorit...

The Brexit vote on 23 June 2016 is considered by many to beginning of UKs slowdown in the world economy. By what is considered to be the UK ‘shooting itself in the foot, the UK has to construct an exit plan that will enable it to leave the European Union without causing further damage to its economy. This study talks about what the potential scen...

The European UCaaS market is at an inflection point. Organizations are rethinking work styles, accelerating digital transformation, and redefining the role of communications in the modern enterprise. Hybrid work, mobility, and rising user expectations are reshaping demand. Employees now expect frictionless communication across devices, networks, an...

15 Apr 2015  |  Europe  |  Market Research

Analysis of the European Infrastructure-as-a-Service Market

Sustained Enterprise Cloud Migration Will Spur Double-digit Growth

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Increased enterprise migration from on-premise IT services to hosted cloud services is expected to contribute to double-digit growth rates for the European Infrastructure-as-a-Service (IaaS) market. The market is constantly evolving, with providers updating their service portfolio to align with internal long-term cloud strategies and to gain a comp...

22 Mar 2021  |  Europe  |  Market Research

Impact of COVID-19 on Elective Procedures in Western Europe, 2020–2023

Growth Strategies to Navigate the Uncertainty Surrounding Elective Procedure Deferrals and Their Impact on the Medical Device Market

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The deferral of elective procedures due to pandemic-related measures has adversely affected the cardiovascular medical devices market. While some cardiovascular procedures are considered urgent, others have been rescheduled and deferred. Nearly 80% of all the orthopedic procedures performed in Europe are estimated to have been delayed, postponed,...

Europe has been faced with unprecedented heatwaves and droughts triggered by climate change. This has affected surface and groundwater availability across regions, leading to water use restrictions and investment in water reuse infrastructure.Southern European countries such as Spain, Cyprus, Malta, and Greece have invested in desalination as an al...

Several European countries, including Germany, the United Kingdom, and Denmark, are at the forefront of leveraging the potential of biogas produced through the anaerobic digestion (AD) of energy crops, agricultural waste, organic waste, and sewage sludge. Subsidies and incentives are the key growth drivers. As part of its Net Zero by 2050 Strategy,...