Search results for: 'expertis'

21 May 2019  |  North America  |  Market Outlook

Global UCC Industry Outlook, 2019

Rich Media Capabilities Shine in the Next-gen Workplace

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The global UCC market continues to evolve at a rapid pace. Migration to cloud-based subscription services is accelerating as organizations gain confidence, existing CPE assets near end of life, and current cloud services deployments expand to more sites, users and applications. The gap between “as a service” offerings and other consumption model...

16 Jul 2019  |  North America  |  Market Research

Digital KPIs Transforming the Automotive Industry

Customer-centric Metrics at the Forefront of Performance Assessment as Companies Embrace Digitization and Expand into New Monetization Avenues

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The automotive industry as we now know it is undergoing a distinct, irreversible shift. Nothing is the same it was five years ago. Companies continue investing in new technologies that will enhance their customer-facing applications and their internal efficiencies. However, when it comes to measuring their performance as an organization or to asse...

10 Jul 2019  |  Global  |  Market Research

Global Managed & Professional Security Services Market, Forecast to 2023

Robust Market Growth Gives Way to Moderation

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Growth and diversity are prominently on display in the global managed & professional security services market. In terms of revenue, the market grew a significant 18.3% from 2017 to 2018. While all providers Frost & Sullivan evaluated experienced material growth, growth varied. For example, the Top 5 providers, accounting for 42% of the global mar...

With supply chain issues dominating the news, Mobile Asset Management (MAM) solutions are gaining even more credibility and attention in the North American market. Each year, Frost & Sullivan examines the mobile asset management solution category, defining MAM as solutions that remotely locate, monitor, and manage moveable assets that are outside o...

In the near future, cars will function similar to how smartphones or even smart devices are utilized today, an evolutionary leap from their original role as merely transportation hardware. Automakers must recognize this impending shift and transform their vehicles into digital hubs as soon as feasible. Although this new form of operation will spell...

24 Dec 2021  |  Global  |  Market Research

When Blockchain and IoT Work Together: Reappraising the Promises and Pitfalls

Understanding the Convergence and Moving Past the Hype to See Real Value and Growth Opportunities

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This study serves to explain how Blockchain and IoT can work together, what each technology is, how it works, how they integrate together, and example use cases. • Blockchain and IoT represent two collections of technologies with tremendous potential to improve and optimize businesses operations and daily life, but despite the heralding of a new ...

25 Mar 2022  |  North America  |  Frost Radar

Frost Radar™: North American Clinical Documentation Improvement Market, 2022

A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

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Clinical documentation improvement (CDI), a vital mechanism in documenting care in the healthcare space, is a strategic necessity that goes beyond a component in the broader revenue cycle management (RCM) of claims processing. It focuses on improved patient outcomes, supports data quality that tells an accurate story of the patient’s care, facilita...

This study examines strategies, participants, and growth opportunities in the North American mobile asset management market. Mobile asset management offerings are defined as solutions that use wireless tracking devices and cellular, location, and sensor technologies to remotely locate and monitor moveable assets that are outside of a company's fou...

This study provides forecasts for the Asia-Pacific (APAC) customer experience (CX) outsourcing services market from 2021 to 2029. Organizations across the board realize the significance of delivering excellent customer service as a competitive differentiator. CX outsourcing services play an increasingly vital role in building a strong end-to-end cu...