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15 Oct 2025  |  Global  |  Customer Research
Global Agent Engagement Trends: A Customer Perspective
With AI-Driven Automation, Agents Are Critical for Successful CX
Business leaders have renewed their focus on CX, given the current global political and economic uncertainty. This focus extends to attention on security, business continuity, and operational efficiencies. More strategic, long-term objectives, such as market penetration, embracing AI, and enhancing employee experience, rank lower for the 2025-2026 ...
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08 Dec 2010  |  Asia Pacific  |  Market Research
Strategic Analysis of the Clinical Research Organization Market in India
This research deliverable provides deep insights into the clinical development and outsourcing market in India. It also includes an overview of the Indian regulatory and R&D process briefing about the clinical trials registration process, trends in regional/local pharmaceutical and biotechnology development as well as the impact of those developmen...
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Special Price $3,712.50 save 25 %
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19 Dec 2023  |  Global  |  Megatrends
Trend Opportunity Profiles: Energy (Second Edition)
Transformative Mega Trends Enabling Growth and Innovation Till 2030
This Frost & Sullivan report examines novel concepts in various aspects of the energy industry that help in the effort to create a better environment, generating direct opportunities across major sectors: energy, industrial, mobility, and technology. The Trend Opportunity Profiles analyze transformative trends alternative energy solutions and servi...
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21 Dec 2023  |  Global  |  Market Research
Zero Trust Browser Security Growth Opportunities
Investments in the Emerging Industry Address the Needs of the Hybrid Workforce
The rapid proliferation of remote or hybrid workforces, the widespread adoption of SaaS applications, and the increasing volume of web-based cyberattacks have elevated the browser as a significant attack surface, providing an initial breach foothold for cyber adversaries. As the volume and complexity of web-based attacks increase, the browser attac...
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20 Nov 2019  |  North America  |  Market Research
North American Mobilized Sales Force Automation Market, Forecast to 2023
Growth Opportunities for Sales Organizations and SFA Providers
This study examines the mobilized sales force automation (SFA) market in North America. Mobile sales force automation applications are software solutions that extend SFA capabilities to a sales employee’s mobile device (smartphone, tablet, wearable, etc.). Capabilities can range from basic account, opportunity and contact management to also encompa...
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08 Dec 2017  |  North America  |  Market Research
Future Trends in Luxury Electric Vehicle Market in North America and Europe, 2016–2025
Evolving Dynamics in the Luxury EV Space will Push OEMs to Look into Innovative Integration of Services and Experience as a Revenue Stream in the Future
Stringent emission regulations have pushed luxury OEMs to electrify their offerings to adhere to the standards. Although battery electric vehicles and plug-in hybrids are being touted as sustainable alternative transportation solutions, low adoption can be attributed to lack of consumer awareness and common misconceptions about electric range and e...
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06 Apr 2023  |  Asia Pacific  |  Market Outlook
Asia-Pacific Digital Health Outlook, 2023
Health Inequity, Workforce Shortage, and Aging Population will Lead to Transformational Growth of Virtual Health Technologies
The average physician-to-population ratio, high healthcare demand, rising aging population, and healthcare cost pressure have driven APAC’s digital health market, making it the most lucrative growth destination. Telehealth and virtual care segments witnessed exponential growth with their critical role in addressing healthcare challenges and consume...
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29 Jul 2025  |  Global  |  Customer Research
Contact Center Objectives and Investment Plans, 2025 to 2027
A Customer Perspective
In recent years, businesses have increasingly focused on employee engagement and brand loyalty, rather than customer experience (CX), as the primary drivers of success. However, in the next two years, improving CX has become the top priority again, followed closely by ensuring business continuity and optimizing operational efficiency and productivi...
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31 Jul 2026  |  Global  |  Market Research
Growth Opportunities in Small-Molecule Contract Development and Manufacturing Organizations, Global, 2026–2031
Expansion in Sterile Fill-Finish and ADC-Payload-Linkers Capabilities Will Meet Critical Demand for High-Value Injectables
The global small‑molecule CDMO industry is undergoing a structural transformation driven by increasing molecular complexity, patent expiries, cost pressures, and the strategic need to secure resilient pharmaceutical supply chains. Demand is shifting beyond high‑volume commodity generics toward specialized development and manufacturing capabilities ...
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29 Jul 2022  |  Global  |  Customer Research
Digital Trends in Education–2022 Investment Plans Address Talent Shortage and Remote Learning
Adapting to Meet the Needs of Modern Students
Frost & Sullivan has identified that the education vertical is ripe for digital transformation and adoption of modern communications and collaboration technologies to improve operational efficiencies, improve instructor performance and enhance students’ experience. COVID-19 unmasked this sector’s lack of preparedness to address the sudden need f...
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Special Price $3,712.50 save 25 %