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Precision agriculture is an emerging concept in the field of agriculture. Unlike conventional methods, where the farmers decision making is based on his/her intuition, precision agriculture provides quantitative evidence. The data collected using various enabling technologies helps the farmers in recognising patterns, based on which strategic decis...

The ICU is the most data-intensive part of the hospital, as continuous monitoring of patient health generates a huge volume of crucial data valuable for clinical decision making and future research. With digitalization, it is now easy and efficient to use analytics and connectivity solutions to analyze this data and draw insights for better care de...

07 Jul 2021  |  Asia Pacific  |  Market Research

Philippines Retail Banking Customer Experience Management Study 2021

Benchmarking Industry Excellence in Delivering a Superior Customer Experience

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Frost & Sullivan's Customer Experience Management study in the retail banking sector explores customer experience among banking providers in the Philippines, mainly the Philippine National Bank (PNB), BDO Unibank, Bank of the Philippine Islands (BPI), Metrobank, Union Bank, and Landbank. Customer experience is the accumulation of a customer's exper...

In this study, Frost & Sullivan provides a detailed analysis of the 2021 US SD-WAN survey conducted among enterprises in the US vertical markets on their preferences for SD-WAN. The survey respondents were the IT/network decision-makers from different verticals, including financial services, healthcare, retail, government, technology, and manufactu...

Traditional cloud computing models sends data from the device to the cloud for data analysis and the decision is sent back to the device for implementation. The agility of cloud computing is great but not enough to overcome certain challenges such as latency, bandwidth, processing the data for real-time decision making, costs associated with data t...

As the pandemic fades there are questions about the sustainability of remote and hybrid work, how to modify office real estate to support remote work and better employee engagement. IT decision maker input in Frost & Sullivan's latest survey provides answers. Business leaders are confident that remote work is solidified as a norm, and that supporti...

Because of digitalization initiatives, the bring-your-own-device trend, and the sheer number of internet of things-enabled devices, banking and financial services organizations have found themselves connected to a vast digital ecosystem vulnerable to many threats. In this fast-changing cybersecurity landscape, organizations are ready to make signif...

Small businesses (10-99 employees) perceive the cloud as essential to success. While they lag behind larger enterprises in technology adoption, they plan to invest in technologies such as AI/ML, cloud, and automation to achieve their business goals. In the 2024 Frost & Sullivan Global Cloud Decision-Maker survey, small business respondents shared t...

The Asia-Pacific (APAC) water sector is entering a decisive transition phase, where resilience, efficiency, and regulatory compliance are becoming as critical as capacity expansion. As climate volatility, industrial complexity, and urban density intensify across the region, water and wastewater systems are being reshaped by circularity principles, ...