Search results for: 'Access Control System'

Workforce optimization (WFO) drives performance, agent engagement, and an improved customer experience (CX) in the contact center industry. Frost & Sullivan defines WFO as a strategy to integrate disparate contact center workforce applications, monitor and analyze customer and agent interactions, and automate processes to optimize contact center r...

07 Aug 2020  |  Europe  |  Frost Radar

Frost Radar™: European Hosted IP Telephony and UCaaS Market, 2020

A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines™

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European businesses are rapidly adopting hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) solutions to become more agile and more easily adapt to ever-evolving market conditions. The COVID-19 pandemic further reinforced the need for flexibility in technology consumption in terms of capacity adjustments and del...

The Frost & Sullivan Information, Communications & Technologies team of analysts has released the Internet of Things (IoT) Platforms Frost Radar, a robust analytical tool that benchmarks companies’ innovation focus and growth performance in the IoT platforms market. IoT is a complex ecosystem that integrates Information technology (IT) with operat...

The global laboratory analytical instrumentation market is estimated to experience a 6.6% compound annual growth rate from 2018 to 2025. The objective of this study is to identify the key companies, their success factors, and opportunities for growth. The study compares different companies on a growth index and innovation index. The project include...

Drone services providers (DSPs) offer clients turnkey drone services so they may be the single point of contact for enterprise customers. Some DSPs provide pilots for hire to accomplish commercial drone tasks, but most offer business solutions using a combination of drones; certified commercial drone pilots; and data capture, processing, storage, a...

The global gas sensors, detectors, and analyzers market is estimated to have revenue of $4.7 billion in 2025, and the market is expected to grow at a CAGR of 3.8% between 2018 and 2025. A growing awareness of gas-related dangers in the workplace are driving the adoption of gas sensors, analyzers, and detectors, especially in the oil and gas, chemic...

The age of Big Data Analytics has completely shifted how businesses collect data, manage internal operations, and enact many business decisions. These are now based on direct customer data and observed trends rather than guesses or estimates of business needs from indirect observation. Big Data Analytics applications have accordingly changed how an...

Although the advent of Infrastructure as a Service (IaaS) technology in Latin America lagged North America and some countries in Europe, the region has been quickly following and benefitting from the lessons learned from more mature cloud markets. In this report, we provide an overview of key market trends in the Latin America Infrastructure as a ...

Frost & Sullivan defines CDN providers as companies that offer service-based technology and products that enable the delivery of content from their servers to the end user on the public Internet CDN vendors largely have proprietary infrastructure and use a combination of servers, network routing, and intelligent software to enable the delivery of c...