Search results for: 'Network-as-a-Service is Transforming Network Operators into API-focused Integrators'

This report presents Frost & Sullivan’s analysis of blockchain use cases specific to the automotive industry in several regions, namely North America, Europe, China, India, Latin America, and the Association of Southeast Asian Nations (ASEAN). The study period is 2022–2023. The blockchain revolution is transforming industries worldwide, and the au...

09 Jul 2020  |  North America  |  Market Research

Post-pandemic Global Healthcare Market Outlook, 2020

Stakeholders to Focus on Resource Optimization, New Growth Segments, and Cost Rationalization in a New Era of ‘Healthcare Preparedness’

Infographics

×

Every year, the team of futurists, analysts, and consultants in Frost & Sullivan's Transformational Healthcare Group comes together to render a comprehensive analysis to predict the themes, technologies, and global forces that will define the next 12 to 18 months (future) for the healthcare industry. In light of the lessons learned from the COVID-1...

Wireless telecommunication operators globally face growth challenges due to rising operating costs, and technical challenges attributed to customer acquisition and retention. To overcome the scenario, mobile network operators (MNOs) constantly invest in technology and collaborate with participants in the value chain to accelerate innovation. As a r...

As the solar energy industry progresses on its path to becoming elemental to global energy supply, newer generation solar cells must overcome the limitations of silicon solar cells used today. These issues include material wastage during manufacturing, inability to provide flexible cell formats, and limitations to theoretical efficiency at a maximu...

The manufacturing industry is increasingly focused on improving business process efciency and quality, in addition to customer experience. Frost & Sullivan's Start-Up Tracker is a resource to help the ecosystem participants identify solution providers with offerings that match industry challenges. The Start-Up Tracker provides a rich database of ...

26 Mar 2021  |  Global  |  Market Research

Maintaining Brand Loyalty as Digital Channels Thrive Amidst the COVID-19 Pandemic

CX-driven Innovative Solutions Create New Growth Opportunities

Infographics

×

Connecting with customers has become challenging with the vast number of purchasing options at their fingertips. Digital experiences such as shopping online, searching web portals for deals, checking out customer review sites, and using mobile loyalty apps are just a few digital experiences that are commonly used and enjoyed today. They can help bu...

This Frost Radar™ examines the Australian customer experience (CX) management services landscape, which is a subset of the broader business process outsourcing/management industry. In a CX management arrangement, a company contracts an outside supplier to run customer service work instead of doing it in-house. The work ranges from handling simple c...

Decarbonization, digital transformation, and technology innovation have accelerated significantly in the past 5 years. The global energy industry is experiencing an unprecedented transition, and this change is bringing exciting new growth opportunities to the oil and gas (O&G) industry. Digital technology and new business models are driving O&G opt...

13 Oct 2021  |  North America  |  Market Research

Digital Customer Journey Analytics Provide a Hyper Personalized Customer Experience

Enhancing ROI, Margin, Conversion, Branding, and Differentiation in Digital-born Businesses

Infographics

×

Digital customer journey analytics refers to capturing, aggregating, and analyzing customer data (e.g., frequency of online purchases) on digital channels that allow businesses to understand customers better, improve their experience, and make interactions more meaningful. Digital analytics tools provide organizations with the opportunity to gain a...