Search results for: 'test of use'

The overall research objective of this research service was to investigate the current and future outsourcing trends in the North American contact centers. Nearly half of the respondents outsource some customer care activities. Large contact center organizations are greater users of outsourcing than medium and small contact center organizations. Co...

The main objective of this research service was to investigate the current and future integration of customer interactions in the North American contact centers. Currently, one-third of the contact centers have been fully integrated to deliver seamless and consistent customer experiences across channels. By 2016, 54% expect to be fully integrated. ...

Bitcoin is the first successful digital currency. Its success lies in its ability to create consensus for a transaction database, a blockchain, between a large number of independent sources, or nodes. Bitcoin has a number of unique and powerful properties. Envisioned by Satoshi Nakamoto, Bitcoin’s consensus allows transaction between mutually unkno...

This study analyzes the Latin American electronic medical record (EMR) market. For the purpose of this study, Latin America includes Argentina, Colombia, and Mexico only. The analysis is with regard to revenue, installed base, market share, and the competitive scenario. The base year for the study is 2012, and the end of the study period is 2017. T...

This study investigates the global tissue diagnostics market for the period 2009 to 2017. The geographic regions are the US, Western Europe, APAC, and ROW through which the market is broadly classified by the advance stains segment and the pre-analytical segment. The study also includes a competitive analysis (SWOT), product analysis, revenue forec...

The global generics industry is in an interesting phase. Prescription volumes for generics are rising in the US and European markets, while regional manufacturers are struggling to meet demand. However, while Asian prescription volumes are lower than that of Western markets, Asian manufacturers are catering to domestic markets and exporting a signi...

Due to the recent changes reflected in the National Environmental Management: Waste Act 59 of 2008, the waste sector in South Africa is not yet formalised. These changes encourage the diversion of waste to landfill by avoiding, reducing, re-using, recycling, and processing used materials. This significant change in focus has created opportunities f...

This study covers the welding equipment market in Thailand, the latest trends in the industry and the major companies involved in the business. It also tracks the drivers and challenges faced by the country and the extent to which these affect the welding industry. The study analyzes the major end users and the scope for welding equipments over th...

This study covers the state of the global automotive carbon fiber composites market used to achieve weight reduction of automobiles in the wake of fuel efficiency legislations, examining drivers and restraints for growth, pricing, legislation, demand and geographical trends. In addition, an in-depth analysis of the carbon fiber capacities, prevalen...