Search results for: 'application enablement platform'

02 Feb 2021  |  Global  |  Market Research

2021 Predictions— COVID-19 Accelerates CX Investments

Growth Opportunities Revealed by End Customers

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The COVID-19 pandemic wreaked havoc in 2020 and continues to harm people, businesses, and economies. Accelerated vaccine deployment, a strong rebound in consumer demand, faster services sector recovery could enable full GDP recovery by mid-2021 (optimistic scenario). Full recovery will be pushed out beyond 2021 in case of multiple fresh outbreaks, ...

Before deregulation, the role of most European operators centered around the provision of voice-line telephony services. Modern telecommunications markets are much more complex and touch on a number of different segments across the ICT market. Today's telecommunications companies provide fixed and mobile broadband, content streaming services, fixed...

02 Jul 2021  |  North America  |  Frost Radar

Frost Radar™: Latin American Managed SD-WAN Services Market, 2021

A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines

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The Latin American managed software-defined wide area network (SD-WAN) services market is in the nascent phase of the product life cycle. SD-WAN is attracting the attention of enterprises eager to leverage the business benefits the technology offers; for example, faster deployment of branch sites, cost savings from using private and public networks...

Transition to a carbon-neutral energy economy requires a more environmentally-friendly energy carrier. Hydrogen and its multiple end-use applications play a huge role to contribute to decarbonization of major sectors of the economy. Power-to-X (P2X) is an interconnections concept between the different energy carriers, which promotes the integration...

08 Jan 2021  |  Europe  |  Market Research

Enhancing European Customer Experience with Artificial Intelligence

AI Technologies Offer New Opportunities to Nurture Relationships and Enhance Customer Contact Effectiveness

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This study focuses on how AI is making inroads into the customer experience (CX) space. After shifting from on-premises solutions to cloud-based services, the industry is embracing AI and integrating it into various CX-related use cases and solutions. Chatbots, voicebots, behavioral applications, biometrics, cybersecurity, speech recognition, machi...

This study analyzes the global self-service kiosks market. Increased demand for automation and customer service/satisfaction is driving the growth of self-service kiosks globally. The market will witness key growth opportunities in the retail, transportation & logistics, and hospitality verticals. North America and EMEA will be the leading contribu...

Energy decentralization, supportive regulations and policies, greater focus on sustainability, and the crucial development of a hydrogen economy will drive stationary fuel cell industry growth during the next decade. The wider market for decentralized energy solutions is thriving as residential, commercial, and industrial customers look to achieve ...

03 Jul 2017  |  Global  |  Technology Research

Future of Thermoelectric Energy Harvesting

Building and Home Automation Sectors will Drive Growth Opportunities for Thermal Harvesters

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Increased population and pollution are largely contributing to energy crisis. In manufacturing and industrial power plants, a high amount of energy is wasted in the form of heat. Though some countries have restructured their electricity infrastructure with highly expensive processes, the electricity crisis still prevails. This energy and electricit...

The sensor industry is booming rapidly and in the semiconductor sector it is considered one of the emerging segments. With both diagnostic and preventive features, sensors switch from being smart to becoming highly intelligent. Most sensors will be predictive in order to prevent mishaps and avoid correction of the course. Sensors are garnering smar...