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18 Jun 2021  |  Latin America  |  Frost Radar
Frost Radar™: Unified Communications-as-a-Service Market in Latin America and the Caribbean, 2021
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
The COVID-19 pandemic disrupted the world in 2020 and affected the unified communications as a service (UCaaS) market and the overall collaboration landscape. While the tremendous economic downturn and the loss of millions of jobs (potential users) in Latin America and the Caribbean (CALA) had a negative impact on the markets, the demand for remote...
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Special Price $3,712.50 save 25 %
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07 May 2021  |  Latin America  |  Market Research
Cloud, Digital, and Omnichannel Drive Contact Center Solutions Market Growth in Latin America and the Caribbean
The Post-Pandemic Scenario will See a Consolidated Hybrid Environment that Creates Opportunities for Vendor Differentiation
2020 was a disruptive year for the entire world and for the CX & CC landscape. The COVID-19 pandemic has pushed every contact center in the region to embrace the work-at-home-agent (WAHA) modality and move their employees out of their offices to their homes (65.3% of the outsourced agents in CALA were working remotely by the end of May 2020). Due t...
$4,950.00
Special Price $3,712.50 save 25 %
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08 May 2019  |  Latin America  |  Market Research
Cloud IP Telephony and UC&C Services Market in Latin America and the Caribbean, Forecast to 2025
New Value Propositions Drive Growth in Various Segments
The cloud IP telephony and unified communications and collaboration (UC&C) services market exhibited double-digit growth in Latin America and the Caribbean (CALA) in 2018. Competition is expected to increase in most countries in Latin America due to new service providers entering the market, existing participants widening their service portfolio, a...
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Special Price $3,712.50 save 25 %
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18 Dec 2020  |  Latin America  |  Market Research
Growth Opportunities in the Global Cloud Meetings and Team Collaboration Services Market, Forecast to 2026
COVID-19 and New Remote-work Realities Have Set Record Levels of Demand for Cloud Meetings and Team Collaboration Services
In 2019 the global cloud meetings and team collaboration services market earned revenues of $5.53 Billion, which is a 38.1 percent growth when compared to 2018. The installed base of paid cloud meetings and team collaboration paid licenses grew by 57.3 percent in 2019 to 73.9 million. Growth in 2019 was mainly attributed to increasing user comfort ...
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Special Price $3,712.50 save 25 %
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01 Nov 2019  |  Latin America  |  Market Research
Analysis of the Contact Center Outsourcing Services Market in Latin America and the Caribbean, Forecast to 2024
Automation Technologies Transform the Customer Experience and Unveil New Growth Opportunities
The contact center outsourcing services market in Latin American and the Caribbean (CALA) remain relatively stable in terms of revenue in 2018, compared to 2017. This negative performance was mostly due to automation of a large number of interactions by telecom companies, which was partially offset by solid performances of Colombia, Central America...
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Special Price $6,000.00 save 25 %
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27 Jul 2022  |  Latin America  |  Frost Radar
Frost Radar™: Latin American Automotive eCommerce, 2022
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
Although marketplaces were already offering their services online, the COVID-19 pandemic prompted many transactional companies to start offering their services digitally too. This resulted in more competition, an expansion of the market, and the development and implementation of different digital tools and services in order to cater to clients’ nee...
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Special Price $3,712.50 save 25 %
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05 Jul 2023  |  Latin America  |  Frost Radar
Frost Radar™: Water Utility Services in Latin America, 2023
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
Water scarcity and the need for more efficient water resource management have prompted Latin American water utilities to adopt new strategies for reducing water losses, improving customer-side demand management, and implementing digital technologies. The digital transformation of water utilities is driven by the deployment of advanced telemetering ...
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06 Sep 2021  |  Latin America  |  Market Research
Select Caribbean and Central American Automotive OEM, Dealership, Aftermarket Strategy, Growth Opportunities
Price Competitiveness and Focus on Aftermarket to Drive Future Growth Potential for Dealers
This research service analyzes the performance of light vehicle automotive segment and dealership activities based on the prevailing conditions in select Central American and Caribbean markets, such as Puerto Rico, Panama, Jamaica, Costa Rica, Dominican Republic, Guatemala, and El Salvador. This research service considers how markets have evolved ...
$2,450.00
Special Price $1,837.50 save 25 %
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13 Feb 2014  |  Latin America  |  Market Research
Unified Communications and Collaboration (UC&C) in the Cloud in Latin America
Mobility and Video Drive UC&C in the Cloud
The market for UC&C in the cloud in Latin America is driven by the proliferation of mobile devices, the rise in the small and medium businesses, the increased consideration for Web conferencing/video solutions, and the appearance of virtual machines. This research includes key stakeholder interviews and provides a qualitative analysis of the trends...
$2,450.00
Special Price $1,837.50 save 25 %
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16 May 2013  |  Latin America  |  Market Research
360 Degree Analysis of the Latin American Automotive Aftermarket
LATAM Aftermarket to Grow by 28% between 2012 and 2017 to be Worth $32.5 B by 2017
This research service covers the automotive aftermarket in the main countries of South America. The study focuses on the light vehicles market, and covers Brazil, Mexico, Argentina, Chile, and Colombia, along with insights into other smaller Latin American countries. The objective is to provide a strategic insight for decision makers and potential ...
$9,000.00
Special Price $6,750.00 save 25 %