Search results for: 'optimization software'
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15 Mar 2018  |  Asia Pacific  |  Market Research
Australia and New Zealand Hosted/ Cloud Contact Center Market Update, Forecast to 2023
Upswing in the Market, as Customer Awareness and Focus on Cost, Flexibility and Scalability Continue to Grow
Today, companies globally are challenged by the rapidly shifting market forces including the fast rate of innovation, change in technology landscape, increasing consumerization and changing economic scenarios. Firms are increasingly launching new and disruptive services in the market to differentiate themselves from the rest. On the other hand, end...
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03 Jul 2019  |  Asia Pacific  |  Market Research
Assessment of Automotive Retailing in China, 2018
Engagement of Individual Offline Touchpoints and Omni-channel Interdependence to Transform China’s Automotive Retail Market
The automotive retail market in China is likely to undergo a market transformation from experiential service to experience engagement; as well as from a complete sales solution to an intensive sales solution from 2018 to 2025. The automotive retail market is experiencing its maturity and a marketing approach of “everyone is a potential consumer”. I...
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18 May 2018  |  Asia Pacific  |  Market Research
Alibaba in the Automotive Market in China, 2017–2025
Cloud Computing and Ecosystem Leading a New Retail Concept Featuring Digital Entertainment
Alibaba is leading a new wave in the automotive market in China. It is enhancing its supply chain to a higher and concentrated vertical level, by interconnecting leading automotive original equipment manufacturers (OEMs), small and medium enterprises (SMEs), distributors, retailers, and consumers from offline presence to online involvement. More t...
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03 Mar 2020  |  Asia Pacific  |  Market Research
Analysis of the Chinese Mobility Market, Forecast to 2025
China to Solidify Its Leadership in eLCV Sales with Increasing Subsidies for FCVs and New Model Launches by 2025
The global automotive industry is currently facing several cyclical and structural challenges, and China is no exception to these changes, as its automotive market has been experiencing prolonged negative growth since 2018. China has been the world's largest automobile market and one of the most reliable engines of global growth for the past decad...
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08 Dec 2023  |  Asia Pacific  |  Market Research
Growth Opportunities in the APAC UCaaS Market
Low UCaaS Penetration Makes APAC a HotBed for US-born UCaaS Providers
This study provides an in-depth analysis of the APAC UCaaS market, including a forecast of installed users and average prices until 2029. The study discusses the state of UCaaS adoption and the growth potential across the five countries/sub-regions, including ASEAN, ANZ, India, Japan, and South Korea. Furthermore, this study provides market share a...
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03 Dec 2020  |  Asia Pacific  |  Market Research
High Competitive Intensity in Singapore’s Data Center Colocation Services Market
Service Providers to Develop Energy-efficient Data Centers to Enhance Their Technology Strategy Roadmap
To increase their presence, hyperscale cloud service providers, such as Alibaba, Microsoft, and Amazon Web Services, along with the local cloud vendors, are expanding their infrastructure, operations, and availability across Singapore. With the extensive penetration of Internet connectivity, as well as a keen focus on cybersecurity and data privacy...
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Special Price $2,962.50 save 25 %
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21 Oct 2021  |  Asia Pacific  |  Frost Radar
Frost Radar™: Australia Customer Experience Outsourcing Services, 2021
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
An excellent customer experience is strategic to every organization’s sustained business growth and is overtaking product and pricing as a key brand differentiator. In the connected digital era, customers’ expectations are changing: they are demanding engaging experiences, personalization, and proactive services. These became even more relevant dur...
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14 Aug 2020  |  Asia Pacific  |  Frost Radar
Frost Radar™: Malaysian Last-Mile Logistics Market, 2020
Benchmarking Future Growth Potential
As the shift from brick-and-mortar outlets to online retail continues, the challenge of managing last-mile logistics grows. Last-mile logistics is no longer just about transporting products to buyers but about fulfilling customer demand and experience. Customer behavior and expectations have changed over the last few years, challenging the way cour...
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03 Dec 2020  |  Asia Pacific  |  Market Research
Rising Competitive Intensity in Indonesia’s Data Center Colocation Services Market
Increase in Adoption of Data-intensive Technologies to Boost the Growth Pipeline for Colocation Services
To increase their presence, hyperscale cloud service providers, such as Alibaba, Microsoft, and Amazon Web Services, along with the local cloud vendors, are expanding their infrastructure, operations, and availability across Indonesia. With the extensive penetration of Internet connectivity, as well as a keen focus on cybersecurity and data privacy...
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Special Price $2,962.50 save 25 %
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07 Dec 2022  |  Asia Pacific  |  Customer Research
Australia Customer Perspectives on Digital Transformation & Customer Experience, 2022
Australian Organizations Measure the Success of their Digital Transformation Strategy Through Customer-focused Metrics
When COVID-19 lockdowns in early 2020 forced businesses to close physical locations, demand for digital options soared as employees shifted to working from home and customers sought alternative means of interaction. Australian organizations made major changes to their processes and technology to address the initial crisis. Their contact centers wer...
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Special Price $3,712.50 save 25 %