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24 Jan 2023  |  North America  |  Market Research
US Healthcare Claims Management Growth Opportunities
Intelligent Tools to Automate Payer and Provider Functions Will Boost Efficiency and Deliver a Digital Customer Experience
The healthcare claims management industry is evolving. Changes include a shifting reimbursement landscape (for virtual care, urgent care, telehealth, and at-home care); a transition to new, value-based care models (e.g., population-based reimbursement and partial and full capitation payment); and disruption from big tech companies, big-box retailer...
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28 May 2026  |  Global  |  Customer Research
CX Growth Opportunities in the Banking, Financial Services, and Insurance (BFSI) Industry 2025 to 2026
Customer Perspectives
The BFSI sector is in a disruptive state as customer needs and technologies rapidly evolve. Uncertain economic conditions make financial decisions more volatile. When interest rates drop, consumers have more buying power. In the BFSI industry, this impacts growth in consumer spending for big-ticket items, such as houses and cars, often requiring lo...
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28 Aug 2023  |  South Asia, Middle East & North Africa  |  Customer Research
Voice of the Customer—EV Charging Infrastructure, Kingdom of Saudi Arabia
Survey to Assess Driver Interest and Potential for Charging Services in the EV Market
This Voice of the Customer survey sheds light on the willingness of Saudi Arabia’s population in car purchasing and new car purchases to switch to electric vehicles (EVs) as their next car purchase in the next two years. In doing so, Frost & Sullivan assessed the potential for charging services based on customer preferences to support automakers, d...
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17 Dec 2012  |  North America  |  Market Research
Global Pay TV Middleware Market
IPTV Growth and Emergence of Hybrid OTT Pay TV Services to Define the Future of the Market
This research service provides a detailed Market Engineering analysis of the Global Pay TV Middleware market which includes IPTV/Telco, Cable, and DBS segments, for North America/Latin America, Asia Pacific, and the Europe/Middle East/Africa regions, and ranks and explains drivers and restraints to each. It also provides revenue forecasts and CAGRs...
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08 Dec 2022  |  Global  |  Market Research
Global Residential Solar PV Growth Opportunities
Innovative Business Models and Improved Customer Experience to Drive Growth
The residential solar PV segment is witnessing a period of fast growth, driven by a combination of an increasingly favorable regulatory climate, higher electricity prices, and concerns over climate change. The restraints that have held the market back, primarily delays in approvals, have grown weaker, as governments gradually tackle these issues. T...
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08 May 2019  |  Latin America  |  Market Research
Cloud IP Telephony and UC&C Services Market in Latin America and the Caribbean, Forecast to 2025
New Value Propositions Drive Growth in Various Segments
The cloud IP telephony and unified communications and collaboration (UC&C) services market exhibited double-digit growth in Latin America and the Caribbean (CALA) in 2018. Competition is expected to increase in most countries in Latin America due to new service providers entering the market, existing participants widening their service portfolio, a...
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24 Sep 2025  |  Global  |  Customer Research
Voice of Customer Analytics, Forecast to 2029
Quickly Evolving Customer Demands Coupled with a Need for Hyper-personalized Services Promptly, Drive Market Growth
Voice of the customer (VoC) refers to user feedback (direct, indirect, or inferred) about a business’s products and services. Capturing and analyzing feedback is known as VoC analysis. VoC analysis enables businesses to gain a deeper understanding of customer preferences and expectations. The insights produced by VoC tools help companies to make de...
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06 Sep 2022  |  Global  |  Market Research
Growth and Sustainability Imperatives Drive IT Circularity in the Data Center Environment
Future Growth Potential of New Services to Meet IT Circular Logistics, Data, and Life Cycle Management Requirements
The circular economy (CE) is a framework with efficiency at its core (do more with less), aiming to decouple economic activity from the consumption of finite resources. In IT, the data center environment is transforming the CE framework into different in-house capabilities and services that third-party companies offer. These capabilities and servic...
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23 Dec 2022  |  Global  |  Market Outlook
Top 10 for 2023: Predictions for the Off-highway Equipment Industry
Paradigm Shift in Purchase Patterns, Equipment Ownership, and Operational Practices to Integrate Services Across Off-highway Applications
Frost & Sullivan’s mobility team tracks the global off-highway (OHW) equipment industry, providing deep-dive analysis of the shift toward equipment-as-a-service models and the implications of new technologies on the transportation landscape of the future.The OHW practice evaluates applications in the construction, mining, agriculture, forestry, and...
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17 Mar 2021  |  Europe  |  Market Research
Renewed Outsourcing and Technical Services to Drive Recovery of the German Facility Management Market, Forecast to 2025
Growth Opportunities to Prepare Participants for Success After the Pandemic
Germany is the second-largest market for FM in Europe (after the UK) and is one of the fastest growing markets. It will present strong opportunities to incumbent suppliers, as well as attract new entrants from outside the country. The German FM market has the highest potential among all European markets but is underpenetrated due to high reliance o...
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