Search results for: 'self service changes adoption'

21 Apr 2016  |  North America  |  Market Research

North American Commercial Vehicle Telematics Market, Forecast to 2022

Prospects to be Shaped by ELD Mandate, 30% of Small Fleet Operators to Adopt Fleet Management Solution within Next 4-5 Years

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This study analyzes the North American commercial vehicle telematics market from the base year of 2015 through 2022. Major topics include evolving market trends (regulation/mandates, remote diagnostics, open architecture software platform, multiple vendor partnerships), market sizing, business model (purchasing, leasing, profit-sharing, no-contract...

Vehicle maintenance and repair is a multibillion-dollar industry in North America. With new vehicles still in short supply during the COVID-19 pandemic, more drivers are keeping their current cars and light trucks. Proper maintenance, cosmetic care, and other services help keep them in top shape and on the road longer. Auto repair shops, detaile...

A wound is any disruption in the normal structure and function of the skin or underlying tissues. It can result from physical injury, surgery, or underlying medical conditions. Wounds are broadly classified into two categories: acute wounds and chronic wounds. Acute wounds typically heal through the normal stages of tissue repair within a predictab...

Healthcare providers and payers are operating under the pressure of rising healthcare costs, demand for better health outcomes, and the need to improve the digital patient experience. All major healthcare stakeholders acknowledge the need to invest in digital infrastructure, and provider-payer collaboration capabilities to facilitate cross-cont...

World Health Organization statistics state that by 2030, one out of six people will be 60 years of age or more. The aged population will likely increase from 1 billion in 2020 to 1.4 billion in 2030 and 2.1 billion by 2050. The senior population typically experiences a gradual decrease in physical and mental capacity. This causes a high disease and...

The Travel and hospitality (T&H) industry was one of the hardest hit by the COVID-19 pandemic starting in 2020. Strict shelter-at-home regulations and travel restrictions created havoc for customer experience (CX) organizations globally, generating loads of new and perpetually changing information that T&H agents needed to have at their fingertips....

Contact centers are crucial in manufacturing, serving as the primary interface between the manufacturer and its customers. Manufacturers investing in their contact centers and providing excellent customer service can enhance customer experience (CX), build long-term customer relationships, and gain a competitive advantage. The importance of CX in...

15 Jun 2022  |  North America  |  Market Research

US Automotive In-vehicle Navigation Growth Opportunities

Augmented Reality, Sensors, Connected Data, and AI Set to Transform Navigation Services for Users and Businesses

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The US automotive in-vehicle navigation market is converging. Numerous technological developments, such as cloud computing and AI/ML capabilities, have created numerous new use cases. These opportunities include the integration of augmented reality in head-up display (AR HUD), HD mapping and sensor analysis for ADAS, and personalized services to el...

Audio conferencing endpoints have served as a launch pad for the collaboration journey for every business. A variety of audio conferencing technologies, backed by multiple connectivity interfaces; and advanced features and functionality, are in use across offices. Meeting room technology choices primarily depend on the collaboration profile of the...