Search results for: 'quad security implications'

2020 was a disruptive year for the entire world and for the CX & CC landscape. The COVID-19 pandemic has pushed every contact center in the region to embrace the work-at-home-agent (WAHA) modality and move their employees out of their offices to their homes (65.3% of the outsourced agents in CALA were working remotely by the end of May 2020). Due t...

02 Jun 2021  |  Global  |  Megatrends

Growth Opportunities Driven by Top Trends in 2021

COVID-19 will Influence Consumption Behavior, Hyper-personalization, and Emphasis on Digital Health

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As people learn to embrace uncertainty, the top trends outlined at the beginning of 2021 will bring about significant changes in the way societies work and live. Changes in user behavior patterns will trigger major growth opportunities influenced by changes in consumption and business models. Emerging advancements in technologies, such as AI and a...

Conventional fermentation has long been in use, especially for food production. Fermentation applications have expanded to the production of alternate proteins and other ingredients. Traditional fermentation employs microorganisms in their natural state to produce bio-based ingredients for industrial chemicals, biomaterials, pharmaceuticals, food a...

The global economy witnessed a lot of turbulence in 2019, with intensified trade wars and Brexit delays influencing the growth story tremendously. Should businesses expect more volatility in 2020 or are global economic prospects looking up? This 2020 Global Economic Outlook research has been designed to answer this question and more by providing in...

23 Jun 2020  |  North America  |  Market Research

Global Healthcare Interoperability Market, 2019–2024

Data Interoperability is Key to Establish Connected Care

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Background: Interoperability refers to the ability to exchange data among applications. In healthcare, this generally means the ability to share data between electronic health record (EHR) systems and other health IT applications such as clinical decision support (CDS), computerized physician order entry (CPOE) systems, and other systems in use in ...

16 Dec 2020  |  Asia Pacific  |  Market Research

SoftBank Mobility Strategies, 2030

With $268 Billion in Equity and a $100 Billion Vision Fund, the Conglomerate will Leverage AI to Become a Powerhouse of the Automotive and Connected Living Environment

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SoftBank, with its $100 billion Vision Fund, has created the biggest investment cycle in history and has given start-ups a head start to launch their technology. Investments are focused on futuristic technologies such as artificial intelligence (AI), the Internet of Things, and mobile applications across various sectors. AI will play an important r...

To meet international climate targets and develop sustainable zero-emission technologies, the mobility industry is expediting the transition to powertrain electrification to gradually reduce dependence on diesel powertrains. Governments and global vehicle manufacturers are evaluating various pathways to achieve carbon neutrality, with investments a...

28 Aug 2019  |  Global  |  Market Research

Global Home Energy Management Systems (HEMS) and Building Energy Management Systems (BEMS) Market, Forecast to 2025

Energy Efficiency Legislation, Customer Awareness, and Commitment to Sustainability are Crucial for Accelerated Market Growth

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The Home Energy Management Systems (HEMS) and Building Energy Management Systems (BEMS) market is dynamic and poised for accelerated growth for the next 7 years. BEMS is primarily driven by the trend of high peak demand charges, customers’ commitment towards sustainability, energy efficiency legislation, state incentives for buildings to install en...

03 Dec 2021  |  North America  |  Frost Radar

Frost Radar™: North American UCaaS Market

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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The global COVID-19 pandemic has accelerated decades-long trends including the move to remote and hybrid work, the rise of virtual organizations and the adoption of digital business models whereby all or most customer interactions take place over digital channels. The recent crisis has also elevated businesses’ awareness of the need for more robust...