Search results for: 'organization future post reporting workforce'

This research study looks at market trends, drivers, and restraints for the EMEA agent performance optimization (APO) market, with particular emphasis on quality monitoring (QM) and workforce management (WFM) contact centre applications. The EMEA region is segmented as UK, Germany, France, Spain, Italy, Portugal, Benelux, Scandinavia, Eastern Europ...

28 Sep 2017  |  North America  |  Market Research

Global Enterprise Video Platforms Market, Forecast to 2023

Market Consolidation and Convergence in Product Offerings are Key Themes Driving Market Progression

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The enterprise video platforms market continues to grow steadily thanks to demand and investment from large, global enterprises across all industry segments looking for a better way to communicate with a younger, more dispersed workforce and also with their customers, partners, suppliers, and investors. The study offers a closer look at key drivers...

15 Jul 2020  |  Asia Pacific  |  Market Research

Analysis of the Growth Strategies of ASEAN-6 Facilities Management Companies, Forecast to 2025

Identifying Strategies to Cope with the Transforming Competitive Market and Global Situation

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Key Issues Addressed

The future of facilities management (FM) will require stringent monitoring of visitors, workspace management, consistent cleanliness and hygiene, and holistic security to manage any future threats similar to COVID-19. This study focuses on presenting the competitiveness of FM providers through a selection of strategic criteria that respond to under...

26 Dec 2018  |  North America  |  Market Research

Analysis of the Drone Delivery Landscape and the Evolving Business Opportunities, 2018

The Number of Delivery Drones in the Global eCommerce Industry Alone is Expected to be at least 2.2 Million Units by 2025 Growing at a CAGR of 87.5% from 2018

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This study provides a comprehensive insight into the drone delivery landscape. It discusses the evolution of delivery drones and the need for them today, as well as the macroeconomic trends favouring them. The technological challenges and supporting technologies to overcome them are included, and the various types of delivery drones and profiles of...

This report provides a concise graphic snapshot of the changing face of the products and services which comprise the Customer Relationship Management market for U.S. pharmaceutical organizations from 2004-2007. It includes a breakdown of sub-markets, including SFA software, marketing/back office analytics software, and call center services. Each su...

The overall research objective of this research service was to investigate the current use and future adaptation of cloud contact center solutions in European contact centers. About 37% of contact center organizations in Europe use a hosted/cloud contact center solution, which is expected to reach 86% by 2016. While small and medium contact centers...

12 Jun 2023  |  Global  |  Technology Research

Industry Cloud Platforms: An End-to-end Specialized Solution

Data-driven Insights Boost the Industry Cloud Platform Growth Pipeline

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An industry cloud platform is designed to meet the specific needs of respective industries. It provides sector-specific solutions and services through the cloud, such as data analytics, machine learning, and asset management, to help organizations improve efficiency, reduce costs, and drive innovation. The adoption of industry cloud platforms is...

The hosted IP telephony and UCaaS installed user base will expand at a compound annual growth rate (CAGR) of 18.2% during the years 2018-2025, as net new annual users increase from 5.10 million in 2018 to 8.74 million in 2025. Macro-economic factors or disruptive innovation could slow or accelerate market growth. Cloud will become the preferred te...

10 Mar 2021  |  Global  |  Market Research

Intelligent Mobility 2020—Frost & Sullivan Research Survey Analysis and Results

The Survey Showcases Customer Understanding about Connectivity and New Themes in the Mobility Space

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The global mobility industry is undergoing a tectonic shift in terms of technological and business aspects. Telematics connectivity, new mobility, electric and autonomous technologies, digital retail, and last-mile delivery are a few important trends in the mobility ecosystem, and these hold significant potential to radically change the way global ...