Search results for: 'services AI'

Workplace management is evolving from a support function into a strategic operating discipline shaped by hybrid work, cost pressure, sustainability requirements, and rising expectations for performance and experience. Organizations are increasingly deploying AI-driven workplace intelligence, optimizing portfolios and operating costs, and embedding ...

Frost & Sullivan’s 2024 Frost & Sullivan’s Contact Center Customer Perspectives survey, published in March 2024, unveiled that improving employee engagement, brand equity and customer loyalty, and automating business processes remain top priorities in 2024-2026. Improving the customer experience (CX) and employee experience (EX) are top of mind ag...

Generation Alpha is the first cohort to be growing up in a fully immersive, automation- and AI-enabled world. This generation will be the next most influential consumer segment, reshaping business models, demand patterns, and tech-enabled ecosystem dynamics across multiple sectors. This report highlights how Gen Alpha will emerge as a transformatio...

The rapid expansion of AI infrastructure has driven unprecedented growth in cloud provider backlogs, with RPO emerging as a critical indicator of future demand. However, not all contracted revenue backlog represents equivalent business value. Some RPO reflects robust, executable demand that providers can profitably fulfill, while some embed a subst...

04 Sep 2018  |  North America  |  Market Research

Digital Transformation in the Pharmaceuticals Industry—Companies-to-Action, 2018

Value-based Care, Patient Data Digitization, and Collaborative Technology Deployment Offer Investment Opportunities

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Key Issues Addressed

The pharmaceutical industry today is in a state of flux as it tries to maintain a delicate balance between the need for novel blockbuster drugs and the need for improved operational efficiencies in an increasingly competitive market space. As healthcare is becoming increasingly democratized, patients are emerging as key decision makers—digitally en...

Magnetic resonance imaging (MRI) is an advanced non-invasive imaging technology that creates clear images of organs and structures inside the body. However, the claustrophobic narrow bore size design that causes patient anxiety during the scan and the stationary nature of the large machine hinder the optimal use of this technology, and low-quality ...

People, processes and technologies have long been the key elements of a CRM strategy. A recent Frost & Sullivan study found that 99Percentage of businesses are now in some stage of digital transformation. The people piece is a great place to start. Customers and employees play probably the most important role in a company's success. Our research pr...

This Frost Radar™ highlights an industry in the midst of a profound transformation. The foundational layers of signature, identity, and integrity are converging into a unified framework for trusted digital interaction, increasingly powered by AI and beginning to be secured by the first wave of post‑quantum cryptography. The European Digital Identit...

The traditional approach to global freight management in the logistics industry faces challenges at every step due to process delays, product theft, and spoilage, lack of supply chain visibility, and resource limitations. Missteps and uninformed decisions in supply chain and logistics operation create havoc and translate into damaged customer relat...