Search results for: 'model'

The year 2020 was marked by significant changes in the way European businesses operate and serve customers. The COVID-19 pandemic forced many people to leave their traditional workplaces and move to work-from-home setups to comply with social distancing mandates and limit the spread of the virus. In addition to continuing to adequately serve custom...

10 Aug 2021  |  Europe  |  Market Research

Germany Light Vehicle Leasing Growth Opportunities

Future Growth Potential Enhanced by Investment in Digital Infrastructure and Flexible Leasing Options

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Companies view vehicle leasing as a solution to the growing number of challenges they face in their mobility needs. These include challenges associated with vehicle funding, fleet maintenance, and, more importantly, residual risk handling. Businesses focus on their core products or services and seek to outsource support activities. Mobility is a si...

As the Latin American contact center market keeps maturing, many customers are looking to the cloud to provide quicker access to enhanced features and as an attractive alternative to maintaining on-premises systems. During 2020, new and improved cloud contact center offerings were already available in the region, igniting adoption among customers f...

20 Oct 2021  |  Asia Pacific  |  Market Research

ASEAN Hybrid and Electric Vehicle Growth Opportunities

The Transformative Mega Trends Driving Energy-efficient and Electrification Technologies in Indonesia, Malaysia, and Thailand

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Major Association of Southeast Asian Nation (ASEAN) countries rely on internal combustion engine (ICE) passenger vehicles. National incomes and infrastructure development also drive motorcycles’ popularity. Hybrid and electric vehicle penetration only accounted for 0.3%, 1.3%, and 9%, respectively, in the total new passenger vehicle sales in Indone...

21 Oct 2021  |  Asia Pacific  |  Frost Radar

Frost Radar™: Australia Customer Experience Outsourcing Services, 2021

A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

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An excellent customer experience is strategic to every organization’s sustained business growth and is overtaking product and pricing as a key brand differentiator. In the connected digital era, customers’ expectations are changing: they are demanding engaging experiences, personalization, and proactive services. These became even more relevant dur...

The demand for data transfer and storage has significantly increased over the past few years and is expected to continue to do so till 2022, driving data center expansion and investment. Escalating Internet and mobile data traffic has led to data growth; global Internet IP traffic is likely to rise from 6.8 ZB (zettabyte) in 2016 to 24.6 ZB by the ...

11 Apr 2019  |  Asia Pacific  |  Market Research

Chinese Commercial Vehicle Market Opportunity Analysis, 2017–2025

Alternate Powertrain Truck Sales Including Natural Gas (NG) and Electric Vehicle (xEV) to Reach 925,000 Units in 2025

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Key Issues Addressed

China owns the largest automotive market globally. The Chinese commercial truck market is expected to experience a slight negative growth at a compound annual growth rate (CAGR) of 0.4% during 2017–2025. This is mainly due to High base effect of HD vehicles in 2017. The high sales was due to new replacement demand and anti-overloading policy On th...

As the region with some of the lowest electrification rates in the world, Sub-Saharan Africa (SSA) will exhibit continued growth of power pools. This growth is likely to be driven primarily by expanding transmission and distribution (T&D) networks within and between member countries. This outlook provides an analysis of the power pools in SSA, foc...

The South Korean MSS market witnessed a growth of 7.8% in 2017. Though cloud MSS has been available since 2016, large enterprises adopted it at a higher rate in 2017. End-user verticals, such as manufacturing, government, service providers and others, such as retail, gaming, and broadcasting led the adoption of MSS in 2017. The South Korean MSS m...