Search results for: 'Deep Integration of Terminals and AI'

When COVID-19 lockdowns in early 2020 forced businesses to close physical locations, demand for digital options soared as employees shifted to working from home and customers sought alternative means of interaction. Australian organizations made major changes to their processes and technology to address the initial crisis. Their contact centers wer...

03 Jul 2025  |  Global  |  Market Research

The Rise of the Global Halal Economy, 2030 Trends and Growth Opportunities

Halal Economy to Grow to $9.5–$10.5 Trillion by 2030

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The halal economy is on the cusp of transforming from a niche to an emerging sector. Encompassing halal foods, modest fashion, halal tourism, and more, the halal economy is being driven by a combination of factors, including government policy support, halal-consciousness amongst consumers, and halal integration by mainstream brands. As a result, th...

The facility management (FM) market in the United Kingdom is going through a transformation phase, driven by technology innovation, new business models, emerging value propositions, and creative service offerings. The UK FM market is one of the most developed and mature in the world, with a highly competitive international supply base. With FM serv...

Facilities management is somewhat underdeveloped in Italy and the outsourced market is much smaller than other European countries with similar GDP and population size, such as the UK and France. Growth has been modest but steady in recent years, but the recovery from COVID-19 will see an accelerated CAGR for the period 2020 to 2025. Meanwhile, w...

The United States spends more than $3 trillion—nearly 18% of GDP—on healthcare, a massive sector. Healthcare value chain participants face dynamic environments that several trends impact, including the rise in the aging population (16.9% in 2020); chronic disease burden; regulatory challenges; integration across the care continuum; migration to val...

The human-machine interface (HMI) is a driving force of innovation for automakers and major tech companies. Frost & Sullivan expects automakers to integrate or mirror in their vehicles the mobile apps that consumers use daily. Premium brands sold in Europe already are offering navigation units as standard equipment in most higher-trim vehicles a...

In 2023, the big story for enterprise networking will be the edge. More precisely, the integration of edge locations into a flexible, secure edge-to-cloud enterprise network. Network service providers are investing in automation and intelligence in their own networks as they launch solutions that will support high-performance, data-intensive hybrid...

World Health Organization statistics state that by 2030, one out of six people will be 60 years of age or more. The aged population will likely increase from 1 billion in 2020 to 1.4 billion in 2030 and 2.1 billion by 2050. The senior population typically experiences a gradual decrease in physical and mental capacity. This causes a high disease and...

Contact centers are crucial in manufacturing, serving as the primary interface between the manufacturer and its customers. Manufacturers investing in their contact centers and providing excellent customer service can enhance customer experience (CX), build long-term customer relationships, and gain a competitive advantage. The importance of CX in...