Search results for: 'consisting services'

Organizations across the board realize the increasing importance of customer experience (CX) in driving business success and delivering an excellent experience as a competitive differentiator. Customers view positive experiences as highly personalized, relevant, and proactive, involving engaging interactions and immediate issue resolution. Incre...

07 May 2026  |  Global  |  Frost Radar

Frost Radar™: Managed Security Services in the Americas, 2026

A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines

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Managed security services (MSS) are strategically significant in the complex threat landscape shaped by hybrid work, multicloud and SaaS adoption, identity sprawl, OT digitization, skills shortages, ransomware, nation-state activity, regulatory pressure, and increasingly AI-enabled threats. In the Americas, MSS providers of outsourced and co-manage...

Deutsche Telekom (T-Security) helps European organizations strengthen cyber resilience through 24/7 managed detection and response, automation, identity-aware containment, and advisory-led security operations. Frost & Sullivan interviewed Deutsche Telekom Security customers to assess how the company supports organizations that need continuous cover...

The CX outsourcing services landscape is set to grow throughout the forecast period. Two key reasons lie behind this: 1) the increasing acceptance of CX as a formidable competitive weapon; and 2) growing incentives for companies to outsource their CX operations. Improving CX appears as the number one business goal priority in the Frost & Sulliv...

The unified communications as a service (UCaaS) market in the Asia-Pacific (APAC) region is entering a pivotal phase as enterprises accelerate migration from legacy telephony to cloud calling. The region’s regulatory diversity, uneven digital maturity, and deeply entrenched telco ecosystems require UCaaS platform vendors to adopt multitrack strateg...

This research service includes market sizing for base year 2016 and a 6-year forecast for all the main services in the Colombian telecommunication services market. These services include fixed telephony (including local, national, and international long distance), mobile telephony (voice and data), broadband Internet (including ADSL, cable modem, F...

The 2026 Top 10 Growth Opportunities in Cloud Communications and Collaboration Services study provides a comprehensive examination of the forces reshaping one of the most dynamic segments of the ICT industry. As artificial intelligence, mobility, cloud maturity, and API‑driven programmability converge, they are redefining how organizations communic...

This Frost Radar plots 14 Growth and Innovation leaders in the content security and anti-piracy services industry that offer services primarily oriented to a media and entertainment customer base and prioritizing video content. The Frost Radar is a robust analytical tool that benchmarks companies' innovation focus and growth performance in an...

In 2023, the big story for enterprise networking will be the edge. More precisely, the integration of edge locations into a flexible, secure edge-to-cloud enterprise network. Network service providers are investing in automation and intelligence in their own networks as they launch solutions that will support high-performance, data-intensive hybrid...