Search results for: 'agent technologies'

The global customer experience (CX) outsourcing services market is challenged by commoditization. Consequently, outsourcers are deploying advanced technology-enabled solutions and working with partners from across the ecosystem to differentiate in the fragmented marketplace. Over the years, the focus has shifted from cost and labor arbitrage to cus...

This study analyzes the main chemicals and materials necessary in the green hydrogen value chain and assesses the roles of the various stakeholders in the green hydrogen economy. While it focuses on the companies that supply these chemicals and materials to the ecosystem, the role of component manufacturers and system providers in the development o...

This study analyzes market size by segment, business model and vertical market splits. The total contact center market is segmented into four segments: captive contact center, in-house contact center, outsourced offshore contact center and outsourced domestic contact center. The total number of contact centers, number of seats and number of agents ...

Automotive industry is rapidly evolving in terms of technology as well as tackling environmental issues. Electric vehicles (EVs) have been introduced as a clean energy initiative due to low or zero emissions and have come a long way to become an integral part of OEMs’ business strategies. Automakers are creating separate EV business units to be p...

02 Nov 2021  |  Asia Pacific  |  Market Research

Singapore Facility Management Growth Opportunities

Transformative Mega Trends including Building Technology Progression, and Future of Workplace are Key to Service Providers’ Advancement in FM

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Key Issues Addressed

Singapore's facility management (FM) market is in the advanced stage of the growth lifecycle due to the strong culture of outsourcing and the high acceptance of value-added or innovative offerings. It is a mature market, and a large number of regional and global service providers have set up their headquarters in the city. A conducive business ...

Sensor fusion is needed to ensure low latency in mission-critical applications such as autonomous vehicles and for effective decision-making by smart devices. Sensor fusion combines and processes multiple signals from various sources, carries out raw data fusion, and analyzes the data before enabling an effective response from the system about the ...

There have been increasing incidences of rare ophthalmic diseases (e.g., retinitis pigmentosa, Stargardt disease, Leber congenital amaurosis) and prevalent diseases (e.g., age-related macular degeneration [AMD], geographic atrophy). While clinicians have used small molecules as the conventional therapeutic modality to manage these diseases, the urg...

The commercial trucking market is rapidly transforming with the influx of advanced technologies, data-aided business models, automation, and the need to reduce carbon gas emissions. Though the market experienced a slump during the pandemic in 2020, operators quickly realigned their business models and emerged stronger. During the pandemic, emerging...

Quasi-solid-state batteries (QSSBs) are emerging as a promising next-generation lithium battery technology that bridges the gap between conventional lithium-ion batteries (LIBs) and all-solid-state batteries (ASSBs). By integrating a confined liquid electrolyte within a polymer, inorganic, or hybrid solid framework, QSSBs combine the high ionic con...