Search results for: 'mile reverse agent'

2025 was a year of mixed outcomes for the shared mobility ecosystem. Electrification saw a huge uptake in the bikesharing segment, especially in North America. While the penetration of electric vehicles (EVs) in ridehailing slowed down, demand response transit (DRT) picked up pace, with nearly 375 new services launched globally, spearheaded by expa...

The powerful benefits of cloud architectures–more flexible capacity adjustment, more cost-effective support of remote agents and faster access to advanced features—have resulted in high growth rates in the cloud contact center market. Market revenue in North America for hosted/cloud contact center solutions surpassed on-premises product revenue in ...

This Frost Radar™ benchmarks leading digital experience platform (DXP) vendors as the platforms consolidate from fragmented experience stacks into unified orchestration layers that integrate content management, customer data, agentic AI, and multichannel delivery in a single operating environment. Governance has emerged as a primary competitive dif...

Banking and financial services are entering a new phase of transformation as AI evolves from a supporting tool into an autonomous enterprise capability. This outlook examines six interconnected opportunities: agentic AI for autonomous operations, real-time AI auditing, regulatory intelligence and compliance orchestration, behavioral fraud analytics...

The following study on Class 1-3 constant velocity (CV) axles in the North American aftermarket forecasts market size through 2032, with 2025 as the base year. The study analyzes CV axle components for passenger and light commercial vehicles, including CV axle shafts, CV boots, CV joints, and four-wheel drive actuators. Frost & Sullivan arrived at ...

This study explores the global immuno-oncology (I-O) markets evolution from 2020 to 2025. An extensive analysis is provided on the growth opportunities envisioned by Frost & Sullivan to help stakeholders leverage their momentum and disrupt the market by offering best-in-class solutions. The study considers oncology agents for which the immune syst...

09 Nov 2020  |  North America  |  Market Research

Industry Convergence and Disruptive Technologies are Key Growth Areas of the Global Shared Mobility Market, 2030

Future Growth Potential Enhanced by Opportunities in Mobility-as-a-Service and Autonomous Technologies

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In the last decade, there has been rapid progress towards a new paradigm for transporting people in cities. Driven by quickly evolving technologies, new business models, and shifting societal expectations, mobility has become more sustainable, equitable, efficient, and convenient. However, the recent COVID-19 pandemic has disrupted the global mobil...

This Frost & Sullivan research service analyzes the global contact center (CC) solutions market, focusing on the cloud segment. The study categorizes the market into 4 key regions: North America, Europe, Asia-Pacific, and the Caribbean and Latin America. Cloud CC solutions provide flexible scalability and better business continuity, disaster rec...

The emergence of generative AI (GenAI) has sparked intense global interest in AI and how it can help improve customer experience (CX). Several factors drive interest in GenAI, including its positive impact on making conversational AI faster and smarter, enabling critical applications, including personalization at scale, improved self-service capabi...