Search results for: 'demand'

South Korean contact center applications market generated revenue growth of 6.2%, with market revenue of $58.0 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) of...

The Malaysian contact center applications market generated revenue growth of 9.0%, with market revenue of $16.2 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) o...

The Philippines contact center applications market generated revenue growth of 4.2%, with market revenue of $21.7 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR)...

The Australian contact center applications market generated revenue growth of 6.9%, with market revenue of $147.5 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR)...

The global aircraft market saw a year of turmoil in 2019 as the Boeing 737 MAX saga disrupted production from the commercial aircraft perspective. 2020 has dwarfed the woes of the previous year as the COVID-19 pandemic has thrashed through every facet of the sector, showing mercy to few. Most evaluations see the industry as a whole recovering in t...

22 Dec 2020  |  South Asia, Middle East & North Africa  |  Market Research

Government Policies Supporting the Distribution and Charging of Li-ion Batteries to Spur Growth of the Indian eRickshaw Market, 2025

FAME II Scheme and the Focus on Increasing Public Charging Stations to Present New Growth Opportunities

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The evolving eRickshaw market in India is expected to witness increasing changes in the next 5 years driven by a myriad of factors. The countrys urban mobility modal is largely dominated by two and three wheelers (2Ws & 3Ws) , which account for close to a 50% share. With the advent of more public transport initiatives, the modal share of last-mile ...

09 Feb 2021  |  Latin America  |  Frost Radar

Frost Radar™: Customer Experience Outsourcing Services Market in Latin America, 2020

A Benchmarking System to Spark Companies to Action—Innovation That Fuels New Deal Flow and Growth Pipelines

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Customer experience (CX) is becoming the primary factor impacting customer loyalty and the key differentiator deciding a business’ fate. Demand for outsourced CX services is growing steadily in today’s consumer-centric marketplace as customers demand more personalized, relevant, proactive, and engaging experiences. A superior end-to-end CX journey ...

22 Feb 2021  |  South Asia, Middle East & North Africa  |  Market Research

Profiles of Key Electric Vehicle (EV) Manufacturers Making an Impact on the Indian Market

The Two-wheeler Segment is Witnessing the Emergence of a Number of Start-ups, which is Driving Competition and Advancements in Technology

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The automotive industry is rapidly evolving in terms of technology and its ability to tackle environmental issues. Electric vehicles (EVs) have been introduced as a clean energy initiative as they offer low or zero emissions and have come a long way to become an integral part of OEMs business strategies. Automakers are creating separate EV business...

COVID-19 has had a global impact, with governments resorting to national lockdowns and social distancing measures to mitigate the spread of the virus. The result was a large-scale drop in business confidence, consumer demand, and industrial production, leading to a global economic recession in 2020. A large number of workplaces closed indefinitely ...