Search results for: 'APM Market Knowledge'

The Vietnamese contact center applications market size is estimated to grow from $4.0 million in 2016 to $5.6 million by 2023, at a Compound Annual Growth Rate (CAGR) of 5.1%. The research service covers the contact center applications market in Vietnam based on 6 application segments including Inbound Contact Routing (ICR), Interactive Voice Respo...

The Singaporean contact center applications market size is estimated to shrink from $16.3 million in 2016 to $16.2 million by 2023, at a Compound Annual Growth Rate (CAGR) of 0.1%. This study is part of the Asia-Pacific research service for the contact center applications market, which covers 14 countries (Australia, China, Hong Kong, India, Indon...

This study aims to profile Grab, presently a leader in eHailing and other services across Southeast Asia (SEA). It also purposes to evaluate and present the companys present performance and analyze its future in the medium and long terms. It offers insights into the companys strategies and future growth opportunities, and makes predictions with reg...

This study covers an analysis of the Class 1–3 vehicle replacement transmissions aftermarket in terms of volume (in Million units) and value ($ Million) across the United States and Canada. It discusses the unit shipments, revenue, average price, and distribution channel share for 3 replacement categories: remanufactured, rebuilt, and used. It als...

This study evaluates the electric vehicle (EV) charging and battery swapping market in China. It provides a market overview of 2024, covering overall EV charging and battery swapping service solutions.The study includes a market overview of EV sales and EV ownership; it also offers information about the total number of EV charging stations, EV char...

Vital signs monitoring devices that support remote monitoring are growing rapidly due to the increasing need for home care and chronic disease management solutions. Moreover, the increasing workload on clinicians and nurses is driving demand for continuous vital signs monitoring solutions in hospital settings. Clinical-grade wearables are dominatin...

A private cellular network—what the 3GPP standards refer to as a “non-public network”—is an isolated network which restricts the devices that connect to it. Public cellular networks initially carried primarily voice traffic, but data traffic now dominates these networks. This includes internet access and an ever-increasing percentage of video traff...

The global space industry value chain has been expanding with new entrants and interests of non-space stakeholders contributing toward the development of solutions in the downstream segment. In the upstream segment, LEO-based constellations are driving the demand. This demand is being supported by developments such as additive manufacturing and ser...

12 May 2021  |  Global  |  Customer Research

Investing in Communications and Collaboration Tools to Empower Frontline Workers

Enhanced Frontline Worker Productivity Can Boost Company Growth and Customer Satisfaction

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Estimated at approximately 2.7 billion globally, frontline workers represent a considerable untapped market and growth opportunity for communications and collaboration solution providers. For decades, the enterprise communications market has focused much of its collective attention on the carpeted office and knowledge worker segments. While commu...