Search results for: 'Agent I'

2020 was a disruptive year for the entire world and for the CX & CC landscape. The COVID-19 pandemic has pushed every contact center in the region to embrace the work-at-home-agent (WAHA) modality and move their employees out of their offices to their homes (65.3% of the outsourced agents in CALA were working remotely by the end of May 2020). Due t...

This edition of the Cyber Security Technology Opportunity Engine (TOE) highlights breakthrough innovations across AI-driven threat detection, extended detection and response (XDR), behavioural analytics, deception technologies, and human-centric security platforms. Notable developments include GenAI agents for autonomous threat sweeping, post-quant...

Monoclonal antibody therapeutics are being used for treatment of a wide array of diseases, specially in therapeutic areas such as oncology, immunology (including autoimmune and inflammatory diseases, as well as, transplant rejection) and neuroscience. The development of these new molecular agents, successfully directed to specific cellular targets,...

Abstract: The global Customer Experience Platforms market achieved solid growth in 2025, driven by an acceleration of AI-based and advanced capabilities in contact center implementations. As organizations increasingly realize that providing superior CX is fundamental for competitive differentiation, they are responding to growing customer expectati...

This edition of the Cyber Security Technology Opportunity Engine (TOE) showcases emerging cybersecurity innovators advancing AI-powered security, identity and access management, data security, threat exposure management, blockchain security, cyber incident response, network protection, and agentic AI security. The edition highlights technologies ad...

This research service will analyze the World Intrusion Detection System (IDS) and Intrusion Prevention System (IPS) markets, using 2006 as a base year. This research will be segmented by network intrusion detection/prevention systems (NIDS) and host-based intrusion detection/prevention systems (HIDS). Throughout the text, distinctions between the...

08 Mar 2021  |  North America  |  Market Research

Truck OEM Strategies for GHG/CO2 Regulation Compliance, 2020-2030

Propulsion Alternatives to Diesel will Emerge in the Medium Term (2024-2027); the Outlook for Aerodynamics and Advanced Diesel Combustion Technologies is Strong

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Greenhouse gas/fuel efficiency regulations in TRIAD countries and increasingly stringent tailpipe emission standards in developing countries will shape OEM powertrain strategies over the next decade. This Frost & Sullivan research service provides an overview of key future fuel efficiency and tailpipe emission regulations across different regions f...

Excipients have been a part of the pharmaceutical industry, and their demand is expected to increase during the forecast period. This is owing to their ability to perform various functions such as improving the API stability, modifying drug release, and taste masking. Expanding patient base, coupled with the need to develop cost-effective drugs, ha...

This study examines the global evolution of microcars, analyzing their regulatory frameworks, market dynamics, key participants, and strategic positioning across major regions. Microcars—characterized by compact dimensions, limited speed, and license flexibility—are emerging as practical solutions to urban congestion and low-emission mobility needs...