Search results for: 'chat bot messaging'

The CX industry is in a disruptive state as IT decision-makers and customer contact leaders struggle with prioritizing and procuring budgets and persuading executives to align CX and corporate goals. There is a fear of failure in these uncertain times, making organizations less agile than in previous years. Trust, ease of use, and reliability are t...

This study provides the data collected through an online survey of 468 IT and telecom decision-makers across several customer size segments and diverse industries in Latin America. The survey was conducted during November and December of 2020. Respondents were qualified as follows: • IT/telecom decision-maker in organizations with 10+ emplo...

23 Dec 2021  |  Global  |  Frost Radar

Frost Radar™: Secure Web Gateways, 2021

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

Infographics

×

Web-borne threats are second to email as the major threat vector for cyberattacks. It is the hacker favorite for command and control. More organizations are conducting business online and web access has become a critical component. Internet traffic increased drastically driven in large part because of the surging work-from-home trend. In the la...

CES 2019 wrapped up amidst an Alexa overhaul, a barrage of autonomous pods and shuttles, and a clear message that the automotive industry is finally looking to near term autonomous and connected solutions that can improve the customer experience and lend a hand in the monetization game. Blockchain in automotive security, in-vehicle marketplace, aut...

The International Air Transport Association (IATA) has forecast passenger traffic to nearly double from 3.8 billion in 2015 to 7.2 billion by 2030. This increase will reflect in the number of checked baggage each year with forecasts pegging the number at close to 6.5 billion bags by 2030. As airport operators revise their plans and strategies to ha...

08 Dec 2017  |  North America  |  Market Research

Future Trends in Luxury Electric Vehicle Market in North America and Europe, 2016–2025

Evolving Dynamics in the Luxury EV Space will Push OEMs to Look into Innovative Integration of Services and Experience as a Revenue Stream in the Future

Infographics

×

Key Issues Addressed Key Benefits

Stringent emission regulations have pushed luxury OEMs to electrify their offerings to adhere to the standards. Although battery electric vehicles and plug-in hybrids are being touted as sustainable alternative transportation solutions, low adoption can be attributed to lack of consumer awareness and common misconceptions about electric range and e...

10 Mar 2021  |  Global  |  Market Research

Intelligent Mobility 2020—Frost & Sullivan Research Survey Analysis and Results

The Survey Showcases Customer Understanding about Connectivity and New Themes in the Mobility Space

Infographics

×

The global mobility industry is undergoing a tectonic shift in terms of technological and business aspects. Telematics connectivity, new mobility, electric and autonomous technologies, digital retail, and last-mile delivery are a few important trends in the mobility ecosystem, and these hold significant potential to radically change the way global ...

The SSE market is growing dramatically, but that growth will slow in the next few years. Expect continued year-over-year (YoY) growth above 25% for at least the next three years. Two mad rushes drive that growth: large enterprises pursuing secure cloud transformation to move from legacy hardware to a cloud ZTA, and medium enterprises upgrading from...

Frost & Sullivan’s 2023 IT decision-maker (ITDM) survey was conducted to gain insights on the following end-user organizations’ priorities: • Current communications and collaboration technology adoption rates and future adoption plans • Demand for private branch exchange (PBX) and cloud/mobile PBX functionality • Evolution of enterprise tele...