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The Future of Customer Contact is HereThe customer contact industry is at a turning point. At Frost & Sullivan’s 21st Annual Customer Contact West Executive MindXchange, one message rang loud and clear: AI isn’t just a trend—it’s a strategic imperative. But here’s the catch: success isn’t about deploying technology for technology’s sake. It’s about...

The digital signage platforms market is entering a more consequential stage of development in which the central challenge is no longer whether organizations can deploy screens, but whether they can manage those screens as secure, intelligent, and measurable digital infrastructure across varied physical environments at scale. Digital signage now spa...

Laboratory information management systems (LIMS) have been used in life sciences since laboratories began digitizing sample tracking and data management in the 1970s. Modern LIMS solutions enhance efficiency by automating workflows, improving data accuracy, and enabling seamless integration and offer strong compliance, secure centralized data manag...

The automotive coatings market is bifurcated into OEM and refinish applications. The OEM market is further divided by product type into e-coat, primer, basecoat, and clearcoat, by technology type into solvent-borne, water-borne, and powder coatings, and by chemistry type into polyurethane (PU), epoxy, polyester, and acrylic. The refinish segment is...

09 Jul 2020  |  North America  |  Megatrends

Gulf Cooperation Council (GCC) Region Mega Trends, Forecast to 2030

Evaluating Key Transformational Themes

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Economic growth will strengthen in the GCC region despite oil-price complications, mainly due to the economic diversion from the oil sector to non-oil sectors and also due to initiatives and strategies to encourage private enterprises. Apart from robust economic growth, the business environment of the region will also undergo a radical change due t...

The European unified communications-as-a-service (UCaaS) market is maturing quickly. This, combined with intensifying competition, is driving market participants to accelerate innovation and develop sustainable growth strategies. This Frost Radar analysis provides a perspective on key trends and assesses 19 growth and innovation leaders. The Frost...

The automotive industry, already reeling under a challenging 2019, has been dealt a further blow by Coronavirus (COVID-19) , since the demand for durable goods such as new passenger cars, light commercial vehicles (LCVs), and allied mobility activities will halt for the time being and later due to a change in purchasing priority. Amidst this socio-...

• As one of the least connected regions in the world, Sub-Saharan Africa (SSA) continued growth in the number of mobile towers is expected. This growth is likely to be driven by third-party tower companies (towercos). • The towercos are offering a range of tower outsourcing solutions, which ranges the outright selling of towers in sale-lease-back ...

11 Mar 2021  |  Global  |  Market Research

State of the Global Video Conferencing Devices Market, Forecast to 2025

Hybrid Work and Growing Number of Meeting Spaces Propel Adoption

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The $2.75 billion global video conferencing devices market represents a secular growth opportunity driven by the long term, sustainable demand for video meetings to connect remote workers and geographically dispersed teams. Growth in 2020 was primarily driven by adoption from remote workers, digital healthcare and online education. As travel and pr...