Search results for: 'client reports'

Contact center outsourcing offers businesses several advantages such as cost savings, business flexibility, and access to skilled talent, the best-in-class technology, and a mix of locations and delivery models. Also, outsourcing helps reduce the cost and risk exposure to businesses, and protects companies from industry, economic, and political unc...

The Asia-Pacific region is a preferred offshore destination for the contact center outsourcing market. The industry is expected to flourish in Asia-Pacific despite a volatile global outlook and currency fluctuations. Key drivers include low labor costs, large talent pools, domestic market growth, supportive infrastructure, fluent English and local ...

Contact center outsourcing offers businesses several advantages such as cost savings, business flexibility, and access to skilled talent, the best-in-class technology, and a mix of locations and delivery models. Also, outsourcing helps reduce the cost and risk exposure to businesses, and protects companies from industry, economic, and political unc...

The Asia-Pacific enterprise video conferencing market is witnessing increasing demand, driven by a focus on simplification and lower prices. End users are seeking an enhanced meeting experience, which is also driving the innovation of video collaboration products. The study sheds light on the competitive dynamic and provides a market share analysis...

While most companies in the Asia-Pacific region are expected to explore the Contact Center as a Service (CCaaS) model, many of them would look for ways to increase the returns on their investment from their existing infrastructures. These companies are likely to adopt hybrid solutions, as established system vendors start offering more deployment op...

25 Mar 2020  |  North America  |  Market Research

Global Network Access Control Market, Forecast to 2024

Innovation Continues to Be Driven by Cloud, BYOD, and the Internet of Things

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This Frost & Sullivan report analyzes the global market for network access control (NAC). The “traditional” focus of NAC has been authentication, authorization, and accounting. At its core, NAC is all about enabling mobility and dynamic security. However, the enterprise network no longer sits within four secure walls: it extends to wherever employe...

26 Mar 2020  |  North America  |  Market Outlook

Global Commercial UAS Market Outlook, 2020

A Nascent Market that is Transitioning to a Steady Growth Market with Several Growth Opportunities Yet to Be Realized

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Key Issues Addressed Key Benefits

The commercial UAS platform market continues to grow, but the growth rate is slowing. The market is maturing to the point where companies, both institutional users and third-party services providers, understand what platforms, subsystems, software, and operating procedures work best to achieve repeatable results and a high return on investment. Hen...

23 Apr 2020  |  Global  |  Market Research

Global Battery Energy Storage Market

COVID-19 Update

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Increasing electricity costs and grid demand charges, declining feed-in tariffs, and declining technology and projects costs all mean that energy storage is becoming a much more attractive proposition for consumers from household to heavy industry. The market has enjoyed high growth rates since 2015, but the volume of installations is still only a ...

30 Apr 2020  |  Global  |  Market Research

Global Managed Detection and Response Market, Forecast to 2024

Attack Complexity will Drive Growth of MDR Services

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The managed detection and response (MDR) market generated $893.8 million in 2019; it is set to grow at a CAGR of 16.4% and reach $1,907.9 million by 2024. With the increasing number and complexity of threats, the internal management of information security has become increasingly laborious and costly. In this context, outsourcing should be vi...