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09 May 2018  |  Asia Pacific  |  Market Research
Philippine Contact Center Applications Market, Forecast to 2023
Fast-paced Adoption was Observed Among Outsourcers Offering Services to Global Organizations
The Philippine contact center applications market is estimated to be worth $20.8 million, a moderate growth of 0.9% in 2016 following adecline of 5.1% in 2015. The market is forecast to see a CAGR of 5.1% from 2016 to 2023. This study is part of the Asia-Pacific research service for the contact center applications market, which covers 14 countries...
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09 May 2018  |  Asia Pacific  |  Market Research
Singaporean Contact Center Applications Market, Forecast to 2023
Adoption of WFM and Analytics Applications Will Bring Growth
The Singaporean contact center applications market size is estimated to shrink from $16.3 million in 2016 to $16.2 million by 2023, at a Compound Annual Growth Rate (CAGR) of 0.1%. This study is part of the Asia-Pacific research service for the contact center applications market, which covers 14 countries (Australia, China, Hong Kong, India, Indon...
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09 May 2018  |  Asia Pacific  |  Market Research
South Korean Contact Center Applications Market, Forecast to 2023
Competition has Intensified
The South Korean contact center applications market size is estimated to grow from $66.0 million in 2016 to $74.9 million by 2023, at a Compound Annual Growth Rate (CAGR) of 1.8%. This study is part of the Asia-Pacific research service for the contact center applications market which covers 14 countries (Australia, China, Hong Kong, India, Indones...
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09 May 2018  |  Asia Pacific  |  Market Research
Thai Contact Center Applications Market, Forecast to 2023
Uptake of Omnichannel Customer Interaction has Increased
The Thai contact center applications market size is estimated to grow from $16.4 million in 2016 to $27.1 million by 2023, at a Compound Annual Growth Rate (CAGR) of 7.4%. The research service is part of the Asia-Pacific market tracker for the contact center applications market, which covers 14 countries (Australia, China, Hong Kong, India, Indone...
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22 Dec 2023  |  Asia Pacific  |  Market Research
Asia-Pacific (APAC) Managed and Professional Security Services
Rising Cyberattacks and the Shortage of Qualified Cybersecurity Professionals Drive MSS and PSS Demand
Many organizations in APAC have now incorporated emerging technologies such as cloud computing, software-as-a-service applications, and the internet of things into business operations as part of their digital transformation journey. Incorporating these emerging technologies allows organizations to improve overall productivity. However, this has led...
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17 Feb 2021  |  Asia Pacific  |  Market Research
Domestic Demand and Strong Outsourcing Opportunity Fuels Indian Hosted/Cloud Contact Center Market, Forecast to 2026
Scalability, Improved Business Continuity, Remote Working Capabilities will Drive Future Investments
The Indian contact center market continues to shift from systems to cloud solutions. Along with the on-premise contact center systems, a number of organizations are looking to upgrade their contact center infrastructure to the cloud to explore new features, better flexibility and scalability, and easy integration of multiple digital channels. Conta...
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25 Aug 2021  |  Asia Pacific  |  Market Research
State of the Asia-pacific Customer Contact Industry—The Covid-19 Pandemic has Accelerated CX Investments
During the Pandemic, Companies Have Become Increasingly Dependent on the Cloud to Deliver CX, and this Trend is Likely to Gain Further Momentum
The COVID-19 pandemic wreaked havoc in 2020 and continues to harm people, businesses, and economies. Accelerated vaccine deployment, a strong rebound of consumer demand, and faster service sector recovery can enable full GDP recovery by mid-2021 (optimistic scenario). In case of multiple fresh outbreaks, lockdown extensions, and delayed vaccine adm...
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25 Jan 2022  |  Asia Pacific  |  Market Research
Asia-Pacific Privileged Access Management (PAM) Solution Growth Opportunities
The Sophistication of Threat Landscape and the Increasing Explosion of Identities Drive the Future Growth Potential of Privileged Access Management
This study assesses the Asia-Pacific Privileged Access Management (PAM) Market from 2020 to 2025. PAM refers to technologies/solutions that help secure, control, manage, and monitor privileged access to critical assets to mitigate risks and maintain productivity. A PAM solution typically falls into two categories: Privileged Password & Session M...
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12 Feb 2019  |  Asia Pacific  |  Market Research
Asia-Pacific Network Security Market Q3 2018 Tracker
Increasing Focus on Consolidation and Integration to Better Manage Multi-vendor Security Environment
The Asia-Pacific network security market grew healthily at a YoY growth of 17.5% in Q3 2018. The YoY growth of this quarter was much stronger as compared to the previous second quarter, which grew at 11.8% YoY. Businesses in the region are increasingly focused on the value of consolidation and integration provided by the security vendors to effecti...
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02 May 2017  |  Asia Pacific  |  Market Research
Asia-Pacific Web Application Firewall Solutions Market, Forecast to 2021
Escalation of Sophisticated Attacks on Web Applications Driving Market Growth
The Asia-Pacific (APAC) Web application firewall (WAF) solution market continued to grow tremendously in 2016 by 27.6% year-on-year (YoY). Particularly, the cloud-based segments experienced an impressive growth rate of 88.9%, surpassing the previous year’s forecast. The strong growth was seen in most of the APAC countries with China, Hong Kong, Ind...
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