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This study provides a full analysis of the European market for home automation systems, looking at market forecasts, distribution channel analysis, competitive dynamics and technology development. Drivers, restraints, challenges and a full analysis of the anticipated future opportunities are also presented. This market is very much in growth mode...

The Security ecosystem is embracing the digital transformation across multiple applications with an aim to improve operational efficiency and modernize legacy systems. This study covers the digital solutions market penetration in public safety, critical infrastructures and governments. Frost & Sullivan Security Digital Transformation analysis ass...

The Western European fall protection market generated €373.2 million in revenue in 2021. Market demand was driven by stringent enforcement of regulatory norms and an increasing awareness towards fall hazards Among the product segments, Installed systems is expected to have the high CAGR of 3.9% from 2021 to 2026. In 2021, Installed systems with...

The European ridehailing market is rapidly evolving, shaped by technological advancements, changing consumer preferences, and regulatory dynamics. While Uber and Bolt are the formidable players, local and regional competitors such as FreeNow, Cabify, inDrive, Yango Ride, and Heetch each have their own strengths and specific regions of operation, co...

The study examines the development of the European swimming pool water treatment market, focusing on technology upgrades, country-specific differences in adopting emerging and sustainable technologies, growth opportunities dedicated to specific technologies and solutions, and the competitive environment. It offers an in-depth analysis of market dri...

Driven by technological advancements, cost reductions, and stringent EU regulations for improving energy efficiency in buildings, the HEMS and BEMS markets are collectively expected to cross $2 billion in revenue by 2018. Growing demand for an integrated solution for communication between sub systems or machine-to-machine interaction has made the m...

While the automotive sector strives toward automated driving, certain segments within the industry are expected to witness a drastic shift in demand, technological development, and deployment. One such segment is steering. While the pace of innovation in automated driving has slowed due to COVID-19, the gradual transition toward the development of ...

Airbags are part of the passive safety equipment offered on an automobile. The price of the airbag varies with usage, size, and model. Airbags are located in various places inside and outside of a passenger vehicle. Front airbags are the most common. Side airbags, curtain airbags, knee airbags, and center airbags are the other types. An airbag syst...

21 Oct 2021  |  Europe  |  Customer Research

Impact of COVID-19 on Healthcare Contact Centers

Acceleration in WAHA, Self-Service & Cloud Investments

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The healthcare industry was hit hard by the pandemic as it tackled the toughest of challenges around the globe- slowing down the virus, managing hospital capacity, keeping its staff safe, and ensuring patient privacy and confidentiality. Contact centers were busy far beyond capacity, driving organizations of all sizes to accelerate investments in s...