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This strategic analysis is part of Frost & Sullivans continued coverage of the EMEA contact centre market. The scope of this research study includes ACD, CTI, SIP and multimedia contact routing systems deployed on-premise (CPE). Within this analysis, Frost & Sullivan has identified trends, drivers and restraints in the EMEA market. The EMEA region...

This strategic analysis is part of Frost & Sullivans continued coverage of the North American enterprise telephony marketplace, with special focus on IP telephony. Within this analysis, Frost & Sullivan has identified market drivers, restraints, provided enterprise telephony vendors with a detailed look at the competitive landscape and provided es...

Vehicle platform sharing and modular platforms are product development and manufacturing methods wherein different components and brands share the same products or parts. The main objective of this platform type is to reduce the overall cost of the design and production process. This deliverable gives an overview of the underlying processes and ben...

This strategic analysis is part of Frost & Sullivans continued coverage of the conferencing and collaboration marketplace. Frost & Sullivan identifies industry challenges, market drivers and restraints, and provides an in-depth perspective on competitive issues, revenues, market shares and key market trends in the World audio conferencing bridge m...

16 Jul 2020  |  Asia Pacific  |  Market Outlook

Disruptive COVID-19 Challenging the ASEAN Automotive Market, 2020

Competitive Intensity Optimized by Positive Government Intervention to Accelerate the Growth of Sales and Production Investment in the Automotive Market

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In 2019, the Association of South East Asian Nations (ASEAN) sold a total of 3.5 million units of vehicles. It experienced a market decline of 2.9% year-on-year (YoY). The main reasons include the direct impact of global economic slowdown on automotive sales and the decline in sales due to the election in Indonesia, which is the leader in ASEAN, wi...

The research report analyzes the market opportunities for additive manufacturing (AM), also known as 3D printing, in the semiconductor industry. The study discusses technological development, including semiconductor 3D printing innovations. It elaborates on the market trends and drivers and charts the expected evolution of this technology in the se...

Well-established businesses receive massive amounts of feedback every day, obtained through eCommerce platforms, customer support calls, emails, social media platforms, bots, and chats. This presents companies with an opportunity to collect remarkable volumes of customer data that they can use to enhance market intelligence. VoC refers to the pr...

Recent geopolitical events, such as the Annexation of Crimea; sustained proxy wars between Iran, Israel, and Saudi Arabia; the Russo-Ukrainian War; rising tensions across the Taiwan Strait; and confrontations on the global commons, drive the evolution of high-intensity networked and informalized warfare in the global defense market. State failures,...

Enhancing customer experience tops the list of manufacturers’ goals for 2023. To meet escalating customer demands, these enterprises are taking steps, such as adding new services and products; expanding customization capabilities; offering multiple contact channels; and enabling remote, always-on services, portal-based ordering, and account access....