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As we enter the next era of digitization, we are amidst a silent revolution that will change the location from where we process data as well as the speed in which we do that—the reasons being Edge Computing and 5G. The term edge refers to the edge of a network, i.e., close to the data/information source and edge computing means processing data clos...

The Australian contact center applications market generated shrunk by 0.2%, with market revenue of $121.8 million in 2017. The market is forecast to further decline at a CAGR of 2.0% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong...

18 Jan 2019  |  North America  |  Market Research

Global Video Managed Services Market, Forecast to 2024

Outsourcing Video Workflows Will be Seen as a Cost-saving Strategy Later in the Forecast Period

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Key Issues Addressed

The study focuses on the global video managed services market and research related with a base year of 2017. Video managed services by definition are services where entire portions of a content provider’s digital media workflows are outsourced to a third party. Video managed services are distinct from professional services or consulting services in...

In this report, Frost & Sullivan profiles, analyzes, and benchmarks conventional and electric OEMs by their OES channel service and maintenance offerings. The geographic scope is global. The base year is 2021; global sales reflect 2019, 2020, and 2021. The study benchmarks the OEMs and their OES services in the following segments: Maintenance o...

The Australian contact center applications market generated revenue growth of 6.9%, with market revenue of $147.5 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR)...

Contact center outsourcing offers businesses several advantages such as cost savings, business flexibility, and access to skilled talent, the best-in-class technology, and a mix of locations and delivery models. Also, outsourcing helps reduce the cost and risk exposure to businesses, and protects companies from industry, economic, and political unc...

Contact center outsourcing offers businesses several advantages such as cost savings, business flexibility, and access to skilled talent, the best-in-class technology, and a mix of locations and delivery models. Also, outsourcing helps reduce the cost and risk exposure to businesses, and protects companies from industry, economic, and political unc...

Original equipment manufacturers (OEMs) always strive to provide customers with the features they seek in a new car. However, this becomes complicated when female and male buyers have different vehicle choices. By conducting a survey on customer preferences for new vehicles, OEMs can design vehicles in accordance with certain key customer considera...

Frost & Sullivan’s 2016 survey provided insights into the SD-WAN market as it was navigating through the early adopter stage. In the last two years, enterprise decision makers have equipped themselves with a much better understanding of the benefits that SD-WAN brings to enterprise WANs. SD-WAN vendors and managed SD-WAN providers alike report witn...