Search results for: 'service+robots'

Cloud infrastructure and platforms are the foundational elements that underpins enterprise digital transformation. The uncertain economic climate of 2022, which has carried over into 2023, has undoubtedly affected enterprise IT budgets and priorities. Macroeconomic trends—high interest rates, inflation, stagnant consumer demand, a weak housing ma...

23 Dec 2020  |  North America  |  Frost Radar

Frost Radar™: Global Autonomous Mobile Robot Market, 2020

A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines

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The rapid growth of the eCommerce industry around the world and the pursuit of automation in warehousing and logistics management are fueling the demand for autonomous mobile robots (AMRs). Lockdowns in the early months of the COVID-19 pandemic in 2020, ongoing social distancing practices, and recurring stay-at-home orders and restrictions on busi...

03 Mar 2022  |  Europe  |  Frost Radar

Frost Radar™: European Contact Center as a Service (CCaaS) Market, 2021

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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The European contact center as a service (CCaaS) market is enjoying significant attention, although it remains in a growth stage. The market comprises more than 150 vendors of varying sizes that offer solutions to companies and organizations across a broad range of verticals, with financial services, healthcare, public sector, utilities, retail, ed...

The United States' rapidly evolving connected car market consistently adapts to shifting consumer preferences, driven by the adoption of emerging use cases that shape the new normal across diverse customer segments. Frost & Sullivan’s Voice of Customer: In-Car Services and Features, Passenger Vehicles, United States, 2024 survey reveals how car own...

Macro trends in the Middle East and North Africa, namely, economic diversification from non-oil segments, rising urbanization, socio-economic reforms, and development of infrastructure, have aided in the rising demand for steel. The Arab Spring revolution will continue to shape the development of the region. Steel service centers (SSC) are the pref...

This study examines the trends in the Latin American and the Caribbean (CALA) customer experience outsourcing (CX Outsourcing) services market and forecasts the market size in Colombia and Peru in particular. The report provides extensive coverage of services delivered in each local market and those provided from the CALA countries to others overse...

29 Mar 2022  |  North America  |  Frost Radar

Frost Radar™: Global Robotic-assisted Surgical Devices, 2022

A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

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As the healthcare industry continues adjusting to the increasing diagnosis of lifestyle-related diseases and demand for affordable care, effective surgical procedures assisted by robotic devices and a decline in treatment costs look promising. Next-generation surgical robotic technology platforms complement and extend surgeons’ ability to minimize ...

This market insight presents an analysis of the current initiatives involving automation and self-service tools adoption in the Latin American contact center market, as well as a few successful business cases. It also provides a general view of how companies in the region are facing the new reality of integrating artificial intelligence (AI) and na...