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This edition of the Life Science, Health & Wellness Technology Opportunity Engine (TOE) delivers strategic insights into breakthrough innovations shaping the future of healthcare, life sciences, and precision medicine. It highlights AI-driven platforms, advanced biologics, and digital health solutions that address critical challenges in accessibili...

The global decentralized clinical trial (DCT) market has been witnessing a continued surge after the COVID-19 pandemic. The accelerated DCT adoption in 2020 was driven by restricted mobility of site investigators, clinical research associates, and patients to participate in trials, which resulted in a significant halt in trial activities worldwide....

The rise of digital platforms is empowering the military, enabling a better continuity of operations and bringing armed forces at a new level of combat readiness. However, the Digital Transformation is also bringing new players into the market place, where traditional industries have been used for decades to well-established business and working pr...

The Indian communication test equipment market (comprising LTE test equipment, VoLTE test equipment, Wi-Fi test equipment, security test equipment, Ethernet test equipment, LTE-Advanced (LTE-A) test equipment, Cloud infrastructure testing and Cloud-based application monitoring) is split by region (North, South, West and East) and by end users (tele...

More Australian offices are embracing flexible workplace options, driving the growth of Australia’s flexible office market. Key factors spurring market expansion include the changing work culture that is prioritising mobility and flexibility, including the trend away from long-term fixed leases towards more flexible terms, and the preference for co...

17 Dec 2021  |  North America  |  Frost Radar

Frost Radar™: North American Customer Experience Outsourcing Services Market, 2021

A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

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The customer experience (CX) landscape is shifting rapidly. Enterprises across the board are realizing the significance of delivering excellent customer service as a competitive differentiator. Hence, this field is gaining more attention and greater investment priority. The CX outsourcing services market is also becoming much more tech-intensive as...

Amazon, the eCommerce behemoth, has been making steady strides in the automotive industry and larger mobility landscape over the past decade. The company is slowly building relevant capabilities using a focused approach, giving it a foothold across automotive CASE and retail avenues. When it comes to connected vehicles, Amazon’s primary offering...

In the 2022 Unified Communications and Collaboration Industry Outlook, Frost & Sullivan's Connected Work research team keeps its fingers on the pulse of IT decision makers (ITDMs) across regions, industries and organization sizes. We surveyed thousands of ITDMs about their current unified communications and collaboration technology adoption status,...

Telecom operators across the world are challenged by commoditization of connectivity and continuous decrease in revenues from fixed and mobile telephony. The situation is no different in Europe. The market in Europe is characterized by high internet penetration and over the years as the cost of sensors has declined, the affordability and viability ...