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17 Dec 2021  |  North America  |  Frost Radar

Frost Radar™: North American Customer Experience Outsourcing Services Market, 2021

A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

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The customer experience (CX) landscape is shifting rapidly. Enterprises across the board are realizing the significance of delivering excellent customer service as a competitive differentiator. Hence, this field is gaining more attention and greater investment priority. The CX outsourcing services market is also becoming much more tech-intensive as...

Digital payments became more popular during the COVID-19 pandemic, putting pressure on merchants to provide frictionless and secure transaction options. The use of cash is rapidly declining, and the concept of a cashless society could become reality in the near future. Digital payments industry growth is exceeding expectations year after year. ...

Land border security is not a one-size-fits-all proposition. Every country has a distinct security profile informed by its terrain, land area, weather patterns, and threat perceptions. Securing a mountainous border, for example, would involve different technologies and resources than needed for a desert or river border. Rising crime, illegal immigr...

BYD has evolved from a battery maker into the most dominant global EV player by building a vertically integrated ecosystem that few other automakers can match. Its strength lies in controlling every critical component of the EV value chain, especially batteries, semiconductors, and EV platforms, thereby keeping costs low and margins stable amid agg...

Thermography equipment detects missing insulation, electrical faults, water intrusion, and pest infiltration in buildings. It helps gauge a building’s energy efficiency, which is important for monitoring a building’s ecological footprint. This research service provides insights into the global thermography equipment market in the building inspectio...

The Mobility Technology Opportunity Engine (TOE) covers innovations pertaining to Micromobility transforming Urban Transportation with Advanced Geofencing Technology, V2G technology, Scalable Smart Charging And Energy Management Platform, Advanced Vision Solution for Automotive Display and Design, Autonomous shuttles using lidar, radar, and machin...

The Frost Radar for the multichannel marketing hub (MMH) industry analyzes providers offering software solutions that help companies streamline and enhance marketing efforts across multiple channels. It plots 12 selected providers based on 10 growth and innovation criteria, comprising quantitative and qualitative factors. The vertical Growth I...

21 Jan 2021  |  South Asia, Middle East & North Africa  |  Market Research

Connected LED to Drive the Next Wave of Growth for the Lighting Market in India

Future Growth Potential Enhanced by Growth Opportunities in Smart City Projects

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Key Issues Addressed

Connected lighting refers to luminaries that are seamlessly integrated into the network of a building/space/city such that they can be monitored and provide valuable information regarding their usage. The luminaires are either programmed to operate in a particular pattern or fitted with sensors to capture information. Connected lighting systems pro...

21 Sep 2022  |  Europe  |  Frost Radar

Frost Radar™: European UCaaS Market 2022

A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

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Digital technologies and cloud communications and collaboration services, in particular, have provided solutions to European businesses and public sector organizations looking to bridge physical distances across employees, customers, suppliers, and partners. Flexible consumption models, mobile-ready solutions, and collaboration-rich user experience...